Changelog.

What's new in Carriyo, platform, API, connectors, and CX apps. Most recent first.

Updated May 26, 20261 min read
April 9, 2026
DashboardConnectors
Release 2026.04-R1
Carrier Performance report calculation improvements; Scheduled Delivery Date as customer promise date; Mirakl Connect connector.
December 17, 2025
Connectors
Release 2025.12-R2
Swiss Post connector, Carriyo's expansion into Switzerland.
December 3, 2025
DashboardCXConnectors
Release 2025.12-R1
Saudi National Address compliance, new short code field, validation, automatic detection, label and file-format updates, Returns Portal capture. Aymakan connector.
September 8, 2025
DashboardConnectorsCX
Release 2025.08-R3
Failed Delivery report; Product Performance report; Carriyo AI Analyze Data in Control Tower; Arabian Mile connector; updated email notification templates.
July 22, 2025
DashboardConnectors
Release 2025.07-R3
New Standard import/export format with one row per item; Carriyo AI for shipment troubleshooting; Frontline Express connector beta.
May 28, 2025
DashboardCX
Release 2025.05-R4
Returns module enhancements, export, On Hold status, preferred collection date, manual reverse shipments, auto-close, assignment. Arabic-to-English address translation now also for Aramex and Quiqup.
April 8, 2025
DashboardConnectors
Release 2025.04-R1
Expanded automation-rule filtering; Amazon Shipping connector; Pulpo WMS connector.
February 12, 2025
DashboardCX
Release 2025.02-R1
Carrier Accounts page redesigned with expandable sections; Branded Tracking App button color customization.
January 29, 2025
DashboardAPIConnectors
Release 2025.01-R3
Returns report; webhooks for missing/delayed/suspended statuses; failed-collection timestamp in exports; Peoplevox mapping; Service Level Performance enhancements; GrabExpress and J&T Express connectors.
October 23, 2024
Dashboard
Release 2024.10-R3
Bulk print packing lists and commercial invoices; daily limit and statistics for automation rules; in-app carrier contact pop-up.
August 29, 2024
APIDashboard
Release 2024.08-R4
PII suppressed from the Carriyo data stream; Store App role management.
July 30, 2024
CXDashboard
Release 2024.07-R4
Returns Portal redesign; iframe embedding for the Returns Portal; multi-location manifests.
July 17, 2024
DashboardCXConnectors
Release 2024.07-R3
Enhanced shipments list; round-robin carrier assignment; expiring document links; expanded manual status transitions; Freshchat support; country-specific tracking content; Shopify catalog sync.
June 19, 2024
Dashboard
Release 2024.06-R1
Group documents printing, combine multiple documents into a single PDF directly from the Dashboard.
June 5, 2024
Dashboard
Release 2024.05-R3
Detailed shipping cost breakdowns; Store App enhancements; non-returnable items in the catalog.
May 7, 2024
DashboardCX
Release 2024.05-R1
Schedule a return pickup date; auto-approve return requests; report header descriptions.
March 27, 2024
DashboardCXAPI
Release 2024.03-R3
Default email and SMS notification templates for every status trigger; Get Rates and Calculate Shipment Cost via Aramex API.
February 13, 2024
DashboardConnectors
Release 2024.02-R2
Manage your item catalog from the Dashboard; Palletways connector enters beta.
January 31, 2024
DashboardConnectors
Release 2024.01-R3
Reason code per returned quantity; option to display the carrier's tracking page for Shopify orders.
January 18, 2024
Dashboard
Release 2024.01-R2
Per-day scheduling in automation and service-level rules; self-serve SSO setup from the Dashboard.
December 19, 2023
Dashboard
Release 2023.12-R2
Contact carriers directly from the Dashboard with a templated email that includes the captured errors.
December 5, 2023
ConnectorsDashboardCX
Release 2023.12-R1
Klaviyo integration; Shopify fulfillment flow; IT Manager role; tracking page Shipment Details customization; collection/delivery validation downgraded to warnings.