Blog
the last mile
Highlights
01
Mark Malstrom
Analyst at Carriyo
Take Control of Returns: How Automated Reverse Logistics Cuts Costs and Keeps Customers Coming Back
Apr 16, 2026 - 11min read
02
Joao Vieira
CRO at CARRIYO
The End of Free Returns: How the $9 Return Fee Became eCommerce's New Normal
Apr 15, 2026 - 9min read
03
Joao Vieira
CRO at CARRIYO
01
Mark Malstrom
Analyst at Carriyo
Take Control of Returns: How Automated Reverse Logistics Cuts Costs and Keeps Customers Coming Back
Apr 16, 2026 - 11min read
02
Joao Vieira
CRO at CARRIYO
The End of Free Returns: How the $9 Return Fee Became eCommerce's New Normal
Apr 15, 2026 - 9min read
03
Joao Vieira
CRO at CARRIYO
All Posts
Mark Malstrom
Analyst at Carriyo
Take Control of Returns: How Automated Reverse Logistics Cuts Costs and Keeps Customers Coming Back
Returns are not a failure of eCommerce. They are a structural feature of it.
Apr 16, 2026 - 11min read
Product Updates
Joao Vieira
CRO at CARRIYO
The End of Free Returns: How the $9 Return Fee Became eCommerce's New Normal
Free returns were supposed to be the cost of doing business in eCommerce. For nearly two decades, they were. That era is over.
Apr 15, 2026 - 9min read
e-Commerce
Joao Vieira
CRO at CARRIYO
Right-Sized Shipping: How Automated Packaging Optimization Cuts Costs, Waste, and Compliance Risk
A single inch of wasted space, multiplied across thousands of shipments per month, is one of the most expensive inefficiencies in eCommerce fulfillment.
Apr 13, 2026 - 6min read
Product Updates
Joao Vieira
CRO at CARRIYO
The EU’s 40% Empty Space Rule Takes Effect in 4 Months. Here’s What eCommerce Logistics Teams Need to Know.
On August 12, 2026, the way eCommerce businesses pack and ship orders into the European Union changes permanently.
Apr 7, 2026 - 7min read
Logistics
Joao Vieira
CRO at CARRIYO
When Your Logistics Platform Goes Dark: Why Enterprise eCommerce Needs Global Disaster Recovery
The morning of March 1, 2026, dozens of eCommerce operations across the Middle East went silent.
Apr 3, 2026 - 4min read
Logistics
Joao Vieira
CRO at CARRIYO
Ramadan, Eid, and the 3 AM Order: How Middle Eastern eCommerce Peaks Demand Smarter Shipping
There is no peak season on earth quite like Ramadan in the Gulf.
Apr 1, 2026 - 6min read
e-Commerce
Mark Malstrom
Analyst at Carriyo
Take Control of Returns: How Automated Reverse Logistics Cuts Costs and Keeps Customers Coming Back
Returns are not a failure of eCommerce. They are a structural feature of it.
Apr 16, 2026 - 11min read
Product Updates
Joao Vieira
CRO at CARRIYO
The End of Free Returns: How the $9 Return Fee Became eCommerce's New Normal
Free returns were supposed to be the cost of doing business in eCommerce. For nearly two decades, they were. That era is over.
Apr 15, 2026 - 9min read
e-Commerce
Joao Vieira
CRO at CARRIYO
Right-Sized Shipping: How Automated Packaging Optimization Cuts Costs, Waste, and Compliance Risk
A single inch of wasted space, multiplied across thousands of shipments per month, is one of the most expensive inefficiencies in eCommerce fulfillment.
Apr 13, 2026 - 6min read
Product Updates
Joao Vieira
CRO at CARRIYO
The EU’s 40% Empty Space Rule Takes Effect in 4 Months. Here’s What eCommerce Logistics Teams Need to Know.
On August 12, 2026, the way eCommerce businesses pack and ship orders into the European Union changes permanently.
Apr 7, 2026 - 7min read
Logistics
Joao Vieira
CRO at CARRIYO
When Your Logistics Platform Goes Dark: Why Enterprise eCommerce Needs Global Disaster Recovery
The morning of March 1, 2026, dozens of eCommerce operations across the Middle East went silent.
Apr 3, 2026 - 4min read
Logistics
Joao Vieira
CRO at CARRIYO
Ramadan, Eid, and the 3 AM Order: How Middle Eastern eCommerce Peaks Demand Smarter Shipping
There is no peak season on earth quite like Ramadan in the Gulf.
Apr 1, 2026 - 6min read
e-Commerce
