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the last mile

Highlights
01

Joao Vieira
CRO at CARRIYO
How Carriyo Helps UK Merchants Ship Globally and Deliver Better Customer Experiences
May 8, 2026 - 9min read
02

Joao Vieira
CRO at CARRIYO
03

Joao Vieira
CRO at CARRIYO
01

Joao Vieira
CRO at CARRIYO
How Carriyo Helps UK Merchants Ship Globally and Deliver Better Customer Experiences
May 8, 2026 - 9min read
02

Joao Vieira
CRO at CARRIYO
03

Joao Vieira
CRO at CARRIYO
All Posts

Joao Vieira
CRO at CARRIYO
How Carriyo Helps UK Merchants Ship Globally and Deliver Better Customer Experiences
Earlier this week, we published an analysis of the state of eCommerce delivery in the UK. The picture is striking: over 5 billion parcels a year, GBP 1.6 billion lost to failed deliveries, return rates hitting 40% in fashion, and cross-border complexity that has driven EU exports down by GBP 5.9 ...

Joao Vieira
CRO at CARRIYO
The State of eCommerce Delivery in the UK: Challenges, Trends, and What Merchants Need to Know in 2026
The UK is one of the most mature eCommerce markets in the world. With online retail sales reaching GBP 127.4 billion in 2024 and roughly 28% of all retail now happening online (Charle), the country's delivery infrastructure is under immense pressure. Over 5 billion parcels move through the UK eac...

Joao Vieira
CRO at CARRIYO
Cross-Border Shipping Without the Compliance Guesswork: How Carriyo Automates Customs, HS Codes, and International Carrier Management
Cross-border eCommerce is no longer a growth strategy you can wing with spreadsheets and manual customs forms.

Joao Vieira
CRO at CARRIYO
The State of Cross-Border eCommerce: Why the Fastest-Growing Channel in Online Retail Just Got a Lot More Complex
For nearly a decade, the $800 de minimis threshold was the invisible engine of cross-border eCommerce. It let billions of low-value packages enter the United States duty-free, no customs paperwork required. That engine has been shut off.

Mark Malstrom
Analyst at Carriyo
Take Control of Returns: How Automated Reverse Logistics Cuts Costs and Keeps Customers Coming Back
Returns are not a failure of eCommerce. They are a structural feature of it.

Joao Vieira
CRO at CARRIYO
The End of Free Returns: How the $9 Return Fee Became eCommerce's New Normal
Free returns were supposed to be the cost of doing business in eCommerce. For nearly two decades, they were. That era is over.

Joao Vieira
CRO at CARRIYO
How Carriyo Helps UK Merchants Ship Globally and Deliver Better Customer Experiences
Earlier this week, we published an analysis of the state of eCommerce delivery in the UK. The picture is striking: over 5 billion parcels a year, GBP 1.6 billion lost to failed deliveries, return rates hitting 40% in fashion, and cross-border complexity that has driven EU exports down by GBP 5.9 ...

Joao Vieira
CRO at CARRIYO
The State of eCommerce Delivery in the UK: Challenges, Trends, and What Merchants Need to Know in 2026
The UK is one of the most mature eCommerce markets in the world. With online retail sales reaching GBP 127.4 billion in 2024 and roughly 28% of all retail now happening online (Charle), the country's delivery infrastructure is under immense pressure. Over 5 billion parcels move through the UK eac...

Joao Vieira
CRO at CARRIYO
Cross-Border Shipping Without the Compliance Guesswork: How Carriyo Automates Customs, HS Codes, and International Carrier Management
Cross-border eCommerce is no longer a growth strategy you can wing with spreadsheets and manual customs forms.

Joao Vieira
CRO at CARRIYO
The State of Cross-Border eCommerce: Why the Fastest-Growing Channel in Online Retail Just Got a Lot More Complex
For nearly a decade, the $800 de minimis threshold was the invisible engine of cross-border eCommerce. It let billions of low-value packages enter the United States duty-free, no customs paperwork required. That engine has been shut off.

Mark Malstrom
Analyst at Carriyo
Take Control of Returns: How Automated Reverse Logistics Cuts Costs and Keeps Customers Coming Back
Returns are not a failure of eCommerce. They are a structural feature of it.

Joao Vieira
CRO at CARRIYO
The End of Free Returns: How the $9 Return Fee Became eCommerce's New Normal
Free returns were supposed to be the cost of doing business in eCommerce. For nearly two decades, they were. That era is over.






