THE INTELLIGENT COMMERCE PLATFORM
Carriyo replaces your fragmented stack of point solutions with a single platform that covers order management, fulfillment, shipping, customer experience, returns, and analytics - operated by humans, rules, or AI agents.
YOUR WAY. RULES. OR AI.
Every capability in Carriyo can be operated manually, automated with rules, or delegated to AI agents. Mix and match across your workflows.
Full visibility and manual control for teams that prefer hands-on management. Every action logged, every decision auditable.
Configure if-then logic to handle allocation, carrier selection, notifications, and escalations automatically at any scale.
Let AI agents handle complex decisions - carrier negotiation, exception resolution, demand forecasting - with full observability.
CAPABILITIES
Delivery options, store pickup and an estimated delivery date at checkout, priced per basket and allocated to a location that keeps the promise.
Learn more →Intelligent order routing across warehouses, stores, and 3PLs. Optimize for cost, speed, or inventory balance.
Learn more →Pick, pack, and ship from any location. Mobile app for warehouse staff with barcode scanning and batch processing.
Learn more →140+ carrier integrations. Cost estimation, cost-optimized carrier selection, label and document generation, and real-time tracking.
Learn more →HS code catalogues, commercial invoices at booking, consolidated shipments and cross-border carriers on one platform.
Learn more →Branded tracking pages, proactive notifications, and delivery scheduling that reduce WISMO tickets by up to 75%.
Learn more →Self-service returns portal, automated approval rules, reverse carrier assignment, and refund orchestration.
Learn more →Revenue at Risk, CX Score, a Control Tower and a library of real-time and historical reports, all built on one normalized data model.
Learn more →AI agents on orders, shipments and returns through our MCP server: 93 tools, the authorising user's permissions, holds where a person approves.
Learn more →Pre-built connectors for Shopify, Magento, WooCommerce, SAP, Oracle, and 140+ carriers. Open APIs for custom builds.
Learn more →UNIFIED INTELLIGENCE
Unlike point solutions that operate in silos, every capability in Carriyo runs on a single data model. Orders, inventory, fulfillment, shipping, returns, and analytics all share context - so every decision is informed by the full picture.
Orders, inventory, shipments, and returns all live in one unified schema. No syncing, no conflicts.
Write rules once that span order management, fulfillment, shipping, and returns. No duplicated logic.
Every state change emits events that other modules can react to instantly. Webhooks, automations, and AI agents all subscribe.
SECURITY. RESILIENCE. COMPLIANCE.
Carriyo is ISO 27001:2022 certified and runs on AWS across multiple availability zones, with data encrypted at rest and in transit and a 99.9% uptime commitment.
ISO 27001
Certified
99.9%
Uptime SLA
$5B
In goods shipped
Multi-AZ
Redundancy on AWS
Multi-AZ infrastructure
Deployed on AWS across multiple availability zones and designed to fail over between zones. A cross-region standby is available as an optional paid service.
Encryption
Data encrypted at rest and in transit. Role-based access controls, centralised logging, and an ISO 27001-certified security management system.
Elastic scalability
Managed auto-scaling adjusts capacity as demand changes, including peak periods such as Black Friday and Ramadan.