CUSTOMER EXPERIENCE
Branded tracking pages, proactive notifications across WhatsApp, SMS, and email, delivery feedback loops, and experiences that keep customers coming back. Your brand at every touchpoint after checkout.
Talk to UsCAPABILITIES
Fully customizable tracking pages with your brand, product recommendations, and marketing content. No carrier-branded redirects.
WhatsApp, SMS, email, and push notifications at every milestone. Customizable templates, multilingual, triggered by real-time events.
Present customers with available delivery options at checkout - each with a delivery promise, shipping price, and optionally the associated carrier service. Powered by the Carriyo API in real time.
Automated post-delivery satisfaction surveys. Collect ratings, reviews, and feedback tied to specific delivery experiences.
Aggregate delivery quality metrics per carrier, route, and region. Use data to optimize carrier selection and improve CX.
Notify customers before they ask. Delays, rescheduling options, and resolution paths - automated and branded.
BRANDED TRACKING
Every tracking interaction is a brand touchpoint. Carriyo's branded tracking pages replace generic carrier pages with your design, your messaging, and your product recommendations.
NOTIFICATIONS
SMS
Push
Fully customizable templates with multilingual support. Personalize content, timing, and channel per customer segment or delivery event.
YOUR WAY. RULES. OR AI.
Operate your customer communications manually, automate with rules, or let AI personalize every interaction.
Manually manage communications, respond to customer queries, override notifications.
Automated notification triggers, template-based messaging, scheduled campaigns.
AI personalizes messaging timing, channel selection, and content based on customer behavior.