Configure order management settings
Updated May 31, 20261 min read
Required roles:
AdminAccount ManagerManagerOperator
Stub page, the structure below outlines what the finished page will cover.
Use Order Management settings to control how Carriyo handles orders at the tenant level: allocation defaults, validation rules, and lifecycle behaviour that applies across all merchants.
Configuring order management settings
- Dashboard path: Settings > Account > Order Management (
/settings/order). - Allocation defaults: fallback strategy when no order allocation rule matches.
- Validation toggles: what's required at order creation (phone, email, address completeness).
- Lifecycle behaviour: auto-confirm rules, auto-cancel timeouts, status reason codes.
- Cancellation reasons: the set of reasons available when cancelling an order.