Configure account alerts
Updated May 31, 20261 min read
Required role:
Admin
Stub page, the structure below outlines what the finished page will cover.
Use account alerts to enable the alert categories your tenant should monitor, booking errors, failed deliveries, late shipments, SLA breaches. Account-level settings determine which alert categories are available; users then opt in to receive alerts via user alert settings.
Configuring account-level alerts
- Dashboard path: Settings > Account > Alerts (
/settings/alerts). - Step 1: Navigate to the Alerts settings page.
- Step 2: Enable or disable alert categories at the tenant level.
- Step 3: Set thresholds (where applicable), for example, how many minutes a shipment can be late before triggering the alert.
- Step 4: Save.
What account-level alerts control
- Whether the alert category is available at all. Disabled categories are hidden from users.
- The threshold values that define when the alert triggers.
- Whether email-based alerting is enabled.