3PL· Case Study
A leading 3PL runs operations for 100+ eCommerce brands in markets across the Middle East. Its operations include storage and fulfillment of orders for multiple retail categories.
100+
Brands count on the company's services to fulfill their orders
5
Markets with significant infrastructure fragmentation
3k+
Orders per month with diverse category profiles
CHALLENGES
Operating in a competitive landscape where the balance of efficiency, quality and speed of service is key to success. Usually, high efficiency comes at a cost of operating with limited options and not being able to optimise for quality or becoming slower than competitors in specific markets.
Scaling up the business across multiple markets is key to achieve success in the 3PL fulfillment space. In the region, markets are medium or small and fragmented in terms of infrastructure and operability. Overcoming the burden of having to manage multiple processes with a small team can be overwhelming.
SOLUTION
Carriyo was implemented in just a few days. The company deployed 2 connectors for its shipping partners at the time. In the next months it started extending the list of available shipping partners by adding more carrier accounts.
The company uploads orders onto the Carriyo platform on a daily basis using the shipment upload feature. Orders are automatically distributed and allocated to multiple shipping partners based on the country of origin and destination.
“Carriyo has been instrumental in ramping up our operations in a very competitive landscape. We were able to save 25% of our time spent in shipping operations and double up our dispatching speed. As an upcoming business brand awareness is also an important factor for us and Carriyo has helped by allowing us to offer a branded customer experience.”
R.O.
CEO, 3PL Provider
RESULTS
Scaling up the business across multiple markets is key to achieve success in the 3PL fulfillment space. In the region where the company operates, markets are medium or small and fragmented in terms of infrastructure and operability.
Overcoming the burden of having to manage multiple processes with a small team can be overwhelming. With Carriyo, the company doubled its shipping speed and gained full visibility of carrier performance.
2x
Faster shipping with doubling the number of daily collections
25%
Efficiency gains in fulfillment operations through automation
Full
Visibility of carrier performance through real time reporting