Analytics & Control Tower
Real-time dashboards, carrier performance benchmarking, SLA management, exception alerts, and predictive insights. One control tower for your entire post-checkout operation.
Talk to UsCapabilities
Live operational views across orders, fulfillment, shipments, and returns. Customizable widgets, filters, and drill-downs.
Benchmark carriers on delivery speed, success rates, damage rates, and cost efficiency. Compare performance across regions and service levels.
Define and monitor SLAs across the entire post-checkout lifecycle. Automated alerts when thresholds are at risk.
Centralized exception queue with prioritization. Delayed shipments, failed deliveries, stuck orders - all in one view with resolution workflows.
AI-powered predictions for delivery delays, carrier capacity issues, and demand surges. Act before problems occur.
Build custom reports, schedule automated exports, and integrate with your BI tools. API access to all analytics data.
Control Tower
The Control Tower gives operations teams a single pane of glass across the entire post-checkout lifecycle. No more switching between carrier portals, OMS dashboards, and spreadsheets.
Orders in progress
Shipments in transit
Exceptions requiring action
SLA breach risk
Every metric, every alert, every exception - unified in one operational view.
Carrier Intelligence
Compare carriers across real delivery data - not just promised SLAs. Identify underperformers, reward top carriers with more volume, and continuously optimize your carrier mix.
On-time delivery %
First-attempt success
Average transit time
Cost per delivery
Exception rate
Customer satisfaction
Operate Your Way
Monitor dashboards, investigate exceptions, generate reports manually.
Automated alerts, scheduled reports, rule-based exception routing.
AI surfaces anomalies, predicts issues, recommends optimizations proactively.