Set up live chat
Updated May 31, 20261 min read
Required roles:
AdminAccount ManagerManager
Add a live-chat widget to your tracking page so customers can reach your support team directly. Carriyo supports Gorgias, Intercom, Tawk.to, Zendesk, and Freshchat.
Navigate to CX Apps > Tracking Page and scroll down to the Live Chat section.
Choose your provider from the list:
Enter the source URL from your chat software into the Source field and click Save.
Your chat widget is now active on the tracking page.
A Chat pop-up appears at the bottom of the page, letting customers communicate directly with your support team.