Set up a custom CX theme
Use the CX Theme to define shared branding for your Tracking Pages, Customer Feedback Forms, and Returns Portal. Set colors, fonts, logos, and support contacts in one place. Each app can inherit these settings or override them individually.
Configuring the elements
Navigate to CX Apps > CX Theme on the Dashboard.
You can configure the following elements:
- Colors
- Text
- Buttons
- Images and Logo
- Content
- Customer support
- Social Links
Colors
Set primary and secondary background colors:
The brand color can also be configured in this section:
Text
Define font styles, colors, and sizes for up to three font levels: Header, Primary, and Secondary.
Choose from standard fonts:
To upload your own font, click Manage Fonts:
Upload your font files (Carriyo supports otf, ttf, woff, woff2) and the CSS file that defines the font family and source:
Example CSS file:
Buttons
Customize buttons by setting the color, border color, border radius, text font, text style, and text color.
Example configuration:
How it looks:
Also adjust the input field's border color and border radius:
A few variations for reference:
Images and logo
Upload your favicon and logo to reflect your brand identity:
Content
Enter the brand display name. You can translate it into different languages.
Customer support
Enter the customer support email address, phone number, and WhatsApp number:
When you enable the Customer Support widget, this block appears on your tracking page:
Social links
Add links to your social media platforms: Facebook, Instagram, Twitter, YouTube, Pinterest, Tumblr, Snapchat, and TikTok. Select the ones relevant to your brand.
When you enable the Social Links widget, this block appears on your tracking page: