Carriyo vs ShipStation
Discover what's the best option between Carriyo and ShipStation for your business.
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Comparing ShipStation and Carriyo
What kind of business are you ? Where are you located ? What are your needs ?
Those are all the questions you need to ask yourselves before making a decision. Depending on the answer ShipStation or Carriyo might be best for you !
To help you answer all your questions, let’s explore how ShipStation and Carriyo compare across key areas to help you make the best decision for your business.
 |  | |
|---|---|---|
Carrier Integration | 100+ Carriers | 100+ Carriers |
Public API | ✅ With ODBC for database connectivity | ✅ With Data Streaming for real-time data |
Branded Tracking | ✅ Branded tracking and packaging slips | ✅ Customizable tracking pages, return labels & other documents. |
Pre-negotiated Shipping Rates | ✅ ShipStation business model is centered around Shipping Rates, therefore offers really competitive shipping rates prices in the U.S. | ❌ Carriyo doesn't offer any pre-negotiated shipping rates. Our main focus is letting you bring your own carrier accounts. |
Transparent Pricing | ❌ Shipstation costs can seem unclear ; | ✅ There are no hidden fees |
Startups Discounts | ❌ No specific discounts for startups | ✅ Up to 50% off for the first year |
Reports & Analytics | ✅ | ✅ |
Customer Support | Shipstation offers a limited customer support | We provide a 24/7 support to high customers/enterprises |
Integrations | ✅ ShipStation has a vast set of integration (Marketplaces, eCommerce Tools etc.) | Carriyo focuses more on carrier integrations and less on connectors, but still offers the more commonly used ones, such as Shopify, Salesforce, etc. |
Pricing | Start at $9 per month | Start at $19 per month |
Free Trial | ✅ 30 days free trial | ✅ 30 day free trial |
Ideal for Small Businesses | 90% of users of ShipStation are small businesses | Carriyo focuses on mid sized and enterprises businesses which represent 70% of our customers |
| | |
|---|---|---|
Carrier Integration | 100+ Carriers | 100+ Carriers |
Public API | ✅ With ODBC for database connectivity | ✅ With Data Streaming for real-time data |
Branded Tracking | ✅ Branded tracking and packaging slips | ✅ Customizable tracking pages, return labels & other documents. |
Pre-negotiated Shipping Rates | ✅ ShipStation business model is centered around Shipping Rates, therefore offers really competitive shipping rates prices in the U.S. | ❌ Carriyo doesn't offer any pre-negotiated shipping rates. Our main focus is letting you bring your own carrier accounts. |
Transparent Pricing | ❌ Shipstation costs can seem unclear ; | ✅ There are no hidden fees |
Startups Discounts | ❌ No specific discounts for startups | ✅ Up to 50% off for the first year |
Reports & Analytics | ✅ | ✅ |
Customer Support | Shipstation offers a limited customer support | We provide a 24/7 support to high customers/enterprises |
Integrations | ✅ ShipStation has a vast set of integration (Marketplaces, eCommerce Tools etc.) | Carriyo focuses more on carrier integrations and less on connectors, but still offers the more commonly used ones, such as Shopify, Salesforce, etc. |
Pricing | Start at $9 per month | Start at $19 per month |
Free Trial | ✅ 30 days free trial | ✅ 30 day free trial |
Ideal for Small Businesses | 90% of users of ShipStation are small businesses | Carriyo focuses on mid sized and enterprises businesses which represent 70% of our customers |
Which Shipping Platform is Right for Your Business?
When choosing the right shipping platform, it’s important to compare the key features, pricing, and support options. In this article, we’ll compare Carriyo and ShipStation, two popular solutions for managing shipping needs. Whether you're a small business or a growing enterprise, this comparison will help you choose the best fit for your business.
Carrier Integration
Carriyo stands out with a wider carrier network and a strong international presence. It offers more regional carriers in areas like the Middle East, Europe, and Southeast Asia, making it a great choice for businesses that need global shipping solutions.
ShipStation, on the other hand, is very strong in the US with integrations for major US carriers like UPS, FedEx, and USPS. However, its coverage in regions like France and Germany is more limited compared to Carriyo.
Public API and Technical Features
Both Carriyo and ShipStation offer public APIs, but Carriyo’s Data Streaming feature is a big plus. With Data Streaming, Carriyo ensures real-time shipping and order updates, which is crucial for businesses needing up-to-date information at all times.
ShipStation’s ODBC (Open Database Connectivity) offers great flexibility for those who need to integrate shipping data with external systems like ERP or CRM solutions. However, Carriyo’s real-time data streaming gives it an advantage when it comes to speed and efficiency.
Branded Tracking and Customization
Both platforms offer branded tracking pages, return labels, and packing slips, but Carriyo allows for more customization. Carriyo’s tools make it easier to match your brand identity, offering more design flexibility compared to ShipStation, which provides basic branded tracking but with fewer customization options.
This makes Carriyo particularly valuable for customer experience focused businesses.
You can click on the button down below to learn more about what Carriyo offers to custom your customer experience :
Shipping Rate Model
A key difference between the two platforms is their approach to shipping rates. Carriyo allows businesses to bring their own shipping accounts without any extra charges. This gives you control over your shipping costs and ensures no hidden fees.
ShipStation, however, charges a fee per carrier account that can go from $5 to $95 (depending on your plan) to bring your own rates onto the platform. This fee makes ShipStation a less flexible option for businesses that want to use their own carrier agreements to save on shipping costs.
Hidden Fees
Carriyo is known for its transparent pricing. There are no hidden fees, so businesses can easily understand the costs involved.
On the other hand, ShipStation has been criticized for its hidden fees, such as the $60 charge for businesses bringing their own carrier accounts. These extra fees can add up, making ShipStation a more expensive option, especially for businesses with multiple carrier accounts.
Startups & Discounts
Carriyo offers great discounts for startups, including up to 50% off the first year and 25% off the second year for its Pro plans. This makes it an affordable choice for new businesses just getting started.
Unfortunately, ShipStation does not offer any discounts or special pricing for startups, making it a more expensive choice for smaller businesses that need to keep their costs low.
Focus on Small Businesses
ShipStation is designed with small businesses in mind, as 91% of its users are small businesses, particularly those in the US. It’s a good choice for businesses that focus on US domestic shipping and need basic shipping solutions.
Carriyo, on the other hand, is more suited for mid-sized companies and enterprises with more complex shipping needs, especially those with an international presence.
What Do Customers Say About ShipStation and Carriyo ?
ShipStation is generally praised for its ease of use and its ability to seamlessly integrate with major ecommerce platforms like Shopify, WooCommerce, and eBay. Many users appreciate how simple it is to manage their shipping workflows, from creating labels to handling returns. However, some customers have reported technical issues, such as syncing problems and errors with processing shipments. Customer support has also been a common point of frustration, with many mentioning slow response times and inadequate solutions to resolve their issues. Additionally, some users have faced shipping issues, including delays and inaccurate shipping rates, while others have encountered label problems, such as multiple labels printing or blank labels, leading to inefficiencies in their processes.
Carriyo, on the other hand, consistently receives praise for its transformative impact on warehouse and customer service operations. Customers highlight its ability to unify shipping processes, simplify courier management, and enhance post-purchase customer engagement with features like branded tracking and real-time notifications. Users also commend Carriyo for saving time and improving overall operational efficiency.
On our G2 page, users highlight how Carriyo has been the "answer to UK last-mile headaches"
Carrier Integration
Carriyo stands out with a wider carrier network and a strong international presence. It offers more regional carriers in areas like the Middle East, Europe, and Southeast Asia, making it a great choice for businesses that need global shipping solutions.
ShipStation, on the other hand, is very strong in the US with integrations for major US carriers like UPS, FedEx, and USPS. However, its coverage in regions like France and Germany is more limited compared to Carriyo.
Public API and Technical Features
Both Carriyo and ShipStation offer public APIs, but Carriyo’s Data Streaming feature is a big plus. With Data Streaming, Carriyo ensures real-time shipping and order updates, which is crucial for businesses needing up-to-date information at all times.
ShipStation’s ODBC (Open Database Connectivity) offers great flexibility for those who need to integrate shipping data with external systems like ERP or CRM solutions. However, Carriyo’s real-time data streaming gives it an advantage when it comes to speed and efficiency.
Branded Tracking and Customization
Both platforms offer branded tracking pages, return labels, and packing slips, but Carriyo allows for more customization. Carriyo’s tools make it easier to match your brand identity, offering more design flexibility compared to ShipStation, which provides basic branded tracking but with fewer customization options.
This makes Carriyo particularly valuable for customer experience focused businesses.
You can click on the button down below to learn more about what Carriyo offers to custom your customer experience :
Shipping Rate Model
A key difference between the two platforms is their approach to shipping rates. Carriyo allows businesses to bring their own shipping accounts without any extra charges. This gives you control over your shipping costs and ensures no hidden fees.
ShipStation, however, charges a fee per carrier account that can go from $5 to $95 (depending on your plan) to bring your own rates onto the platform. This fee makes ShipStation a less flexible option for businesses that want to use their own carrier agreements to save on shipping costs.
Hidden Fees
Carriyo is known for its transparent pricing. There are no hidden fees, so businesses can easily understand the costs involved.
On the other hand, ShipStation has been criticized for its hidden fees, such as the $60 charge for businesses bringing their own carrier accounts. These extra fees can add up, making ShipStation a more expensive option, especially for businesses with multiple carrier accounts.
Startups & Discounts
Carriyo offers great discounts for startups, including up to 50% off the first year and 25% off the second year for its Pro plans. This makes it an affordable choice for new businesses just getting started.
Unfortunately, ShipStation does not offer any discounts or special pricing for startups, making it a more expensive choice for smaller businesses that need to keep their costs low.
Focus on Small Businesses
ShipStation is designed with small businesses in mind, as 91% of its users are small businesses, particularly those in the US. It’s a good choice for businesses that focus on US domestic shipping and need basic shipping solutions.
Carriyo, on the other hand, is more suited for mid-sized companies and enterprises with more complex shipping needs, especially those with an international presence.
What Do Customers Say About ShipStation and Carriyo ?
ShipStation is generally praised for its ease of use and its ability to seamlessly integrate with major ecommerce platforms like Shopify, WooCommerce, and eBay. Many users appreciate how simple it is to manage their shipping workflows, from creating labels to handling returns. However, some customers have reported technical issues, such as syncing problems and errors with processing shipments. Customer support has also been a common point of frustration, with many mentioning slow response times and inadequate solutions to resolve their issues. Additionally, some users have faced shipping issues, including delays and inaccurate shipping rates, while others have encountered label problems, such as multiple labels printing or blank labels, leading to inefficiencies in their processes.
Carriyo, on the other hand, consistently receives praise for its transformative impact on warehouse and customer service operations. Customers highlight its ability to unify shipping processes, simplify courier management, and enhance post-purchase customer engagement with features like branded tracking and real-time notifications. Users also commend Carriyo for saving time and improving overall operational efficiency.
On our G2 page, users highlight how Carriyo has been the "answer to UK last-mile headaches"
Conclusion
In conclusion, the choice between Carriyo and ShipStation largely depends on your business's size, location, and shipping needs.
If you're a small business based in the US, particularly if you're looking to ship locally with carriers like UPS and others, ShipStation is likely the better option. Its low entry points, pre-negotiated shipping rates, and competitive pricing make it a fantastic choice for businesses that need a simple, cost-effective solution for domestic shipping.
On the other hand, Carriyo is more suited for mid-sized businesses and enterprises. It provides greater flexibility in terms of global shipping and offers more value for companies focused on branding and customer experience. Carriyo’s extensive carrier integrations and customization options make it an excellent choice for businesses that need more than just shipping management.
Ultimately, ShipStation is ideal for US-based small businesses looking for competitive rates on domestic shipments, while Carriyo is the go-to solution for businesses looking to scale internationally and offer a personalized brand experience.
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