Fulfill an order

Updated May 31, 20261 min read
Required roles:
AdminAccount ManagerManagerOperator

Stub page, the structure below outlines what the finished page will cover.

Use this page to walk an order through its fulfillment workflow — pick, pack, and ship, once it has been allocated to a location.

Fulfillment workflow

  • Dashboard path: Orders > [order ID] or the Fulfillment App for warehouse-floor flows.
  • Step 1: Open the allocated order or fulfillment order.
  • Step 2: Mark line items as picked.
  • Step 3: Mark as packed.
  • Step 4: Create a shipment from the fulfillment order. The shipment carries line items, customer details, and the chosen carrier.

Splits and partial fulfillment

  • A single order can produce multiple shipments if line items split across locations.
  • See Splits and merges for the underlying model.

Concepts behind this