Automation

Shipping rules are the booking-time rule type. They pick which carrier account fulfils a shipment when your booking call doesn't specify one.

Articles

• Create and manage rulesets. Group shipping rules together.
• Create a shipping rule. Define conditions and actions for shipment routing.
• Manage shipping rules. Edit, reorder, and toggle existing rules.
• Set up service level sets. Group service level rules together.
• Set up service level rules. Define the per-rule SLA criteria.

How shipping rules relate to service-level rules

Service-level rules are the sister rule type for checkout-time decisions. Same shape, different moment. Most tenants have both.