Fulfillment order status codes

Updated September 28, 20261 min read

Use this table to read a fulfillment order's status and understand what it means. A fulfillment order's status is computed from the statuses of its line items. As line items move through pick, pack, and fulfillment, the fulfillment order's status reflects the combined state of all its lines.

Status catalogue

Status codeMeaningTerminal?
openNo fulfillment location has been assigned yet.No
allocatedA fulfillment location has been assigned.No
on_holdThe fulfillment order is on hold, either on its own or because its order is. A hold only overlays open and allocated; once the fulfillment order moves past those the hold is cleared as stale.No
processingAt least one line item is in pick_in_progress, picked, pack_in_progress, or fulfilled.No
fulfilledAll line items are fulfilled, cancelled, or closed, with at least one fulfilled.No
closedAll line items are closed or cancelled, with at least one closed.Yes
cancelledAll line items are cancelled.Yes