Configure delivery options
Updated May 31, 20261 min read
Required roles:
AdminAccount ManagerManagerOperatorViewer
Stub page, the structure below outlines what the finished page will cover.
Use delivery options to configure what a customer can pick at checkout (standard, express, same-day, scheduled, click-and-collect) and how that selection drives downstream service-level routing.
Creating a delivery option
- Dashboard path: Settings > Shipping Automation > Delivery Options (
/settings/delivery-options). - Step 1: Click + add option.
- Step 2: Name the option and choose its type (standard, express, scheduled, click-and-collect).
- Step 3: Set scope: merchants, pickup countries, dropoff countries.
- Step 4: Map the option to a service level for downstream SLA computation.
- Step 5: Configure customer-facing labels (per language) and any restrictions (cut-off times, weight limits).
- Step 6: Save and activate.
Managing existing options
- Reorder options to control how they appear at checkout.
- Activate or deactivate individual options.
- Edit, duplicate, or delete from the list.