Add a Transcorp account
This guide walks through setting up a Transcorp account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Transcorp expects.
At a glance
Before you start
- A Transcorp account in good standing, plus its API credentials. The required fields are listed in All Transcorp settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Transcorp
In the carrier picker, search for Transcorp and click Select. Carriyo creates a Transcorp account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Transcorp United Arab Emirates). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Transcorp account details
Enter the required Transcorp account details, then click Next. Every field is documented in All Transcorp settings below, with examples and accepted values.
Fill in the Transcorp account details.
- 1Customer Suite Fleet ID
- 2Transcorp Tenant
Fill in the Transcorp account details.
- 1Transcorp Delivery Type
- 2Enable SMS notifications
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Transcorp settings
Every field Transcorp exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Customer Suite Fleet IDRequired | Text | Your fleet identifier in the Transcorp control tower. Example: 88 |
| Transcorp TenantRequired | Select | The control-tower tenant your account belongs to: pick a region or Transcorp Sandbox for testing. Example: Transcorp AE Transcorp AETranscorp SATranscorp QATranscorp Sandbox |
Account Details
3 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Transcorp Delivery TypeRequired | Select | Default delivery speed sent to Transcorp on every order. Example: Next Day Next DaySame DayExpress |
| Enable SMS notificationsRequired | Select | Whether Transcorp sends SMS delivery notifications to the consignee. Example: EnableEnableDisable |
| Default Item DescriptionOptional | Text | Goods description sent to Transcorp; leave empty to use the shipment items' descriptions. Example: If left empty then first item's description is used |
Capability notes
Behavior that follows from Transcorp's capabilities. Read these before you go live.
shipped, in_transit, delivered…) reach Carriyo automatically. No polling, and nothing to set up on your side.