Add a TNT account
This guide walks through setting up a TNT account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field TNT expects.
At a glance
Before you start
- A TNT account in good standing, plus its API credentials. The required fields are listed in All TNT settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick TNT
In the carrier picker, search for TNT and click Select. Carriyo creates a TNT account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
TNT your country). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your TNT account details
Enter the required TNT account details, then click Next. Every field is documented in All TNT settings below, with examples and accepted values.
Fill in the TNT account details.
- 1Account
- 2Password
Enter company.
- 1Company
Select tnt service.
- 1TNT Service
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All TNT settings
Every field TNT exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| AccountRequired | Text | TNT customer account number used as the sender/shipper account on consignments. Example: 555561455 |
| PasswordRequired | Secret | Password for your TNT ExpressConnect user, paired with the Company field below. Issued by TNT. Example: Gag@6789 |
Account Details
1 fieldAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| CompanyRequired | Text | Your TNT ExpressConnect user (company) name, sent with the password to authenticate API calls. Issued by TNT. Example: Acme Inc |
Reference Mappings
2 fieldsMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| TNT Order ReferenceOptional | Select | Choose which Carriyo reference to send as the TNT customer/consignment reference. Defaults to the order reference if left empty. Example: Order Reference Order ReferenceShipment Reference |
| TNT ServiceRequired | Select | TNT service level applied to every consignment booked with this account. Example: 09N - Express Before 9am 01N - Domestic Express (Next Day)05N - Domestic Economy (2-3 Day)08N - Domestic Freight09N - Express Before 9am10N - Express Before 10am12N - Express Before 12 Noon |
Capability notes
Behavior that follows from TNT's capabilities. Read these before you go live.