Add a TNT Australia account

Required roles:
AdminAccount Manager
Updated June 20, 20264 min read APACExpress tntexpress.com.au

This guide walks through setting up a TNT Australia account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field TNT Australia expects.

At a glance

Cross-border
International
Returns
Not supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Polling only
Labels
PDF

Before you start

  • A TNT Australia account in good standing, plus its API credentials. The required fields are listed in All TNT Australia settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick TNT Australia

In the carrier picker, search for TNT Australia and click Select. Carriyo creates a TNT Australia account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. TNT Australia Australia). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your TNT Australia account details

Enter the required TNT Australia account details, then click Next. Every field is documented in All TNT Australia settings below, with examples and accepted values.

Fill in the TNT Australia account details.

  1. 1User Name
  2. 2Password
  3. 3Sender Code
  4. 4Consignment Number Prefix
  5. 5Paying Account

Select service code.

  1. 1Service code
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All TNT Australia settings

Every field TNT Australia exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

5 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
User NameRequiredTextTNT Express Australia API username used to authenticate web service calls.
PasswordRequiredSecretPassword for the TNT Express Australia API username.
Sender CodeRequiredTextTNT sender account code identifying you as the consignor on each booking.
Consignment Number PrefixRequiredTextPrefix prepended to the reference to form the 9-digit TNT consignment note number.
Paying AccountRequiredTextTNT account number billed for the shipment.

Account Details

6 fields

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Service codeRequiredSelectDefault TNT service applied to shipments.
701 - Sameday712 - 9:00 ExpressX10 - 10:00 ExpressX12 - 12:00 Express73 - ONFC - Satchel75 - Overnight Express
Payer TypeOptionalSelectWho pays the freight charges: sender, receiver, or a third party.
Example: Paid by Sender (S)
Paid by Sender (S)Paid by Receiver (R)Paid by Third Party (T)
Label TypeOptionalSelectLabel format and stationery requested from TNT.
Example: Thermal (C)
A4 - for Blank Paper (A)A4 - for eCon stationary (B)Thermal (C)
Packaging CodeOptionalSelectDefault packaging type sent to TNT on the booking (Ready To Ship) call.
Example: Box (BX)
Crate (CR)Drum (DR)Roll (RO)Box (BX)Envelope (EN)Satchel (SA)
Alert TypesOptionalMultiTNT notification events to request for shipments. Leave empty to send none.
Example: Select alert types
Collection Planning (CP)Delivery Notification (DA)e-Return Futile Notification (FA)Immediate Pre-alert (IP)Onboard Notification (OB)Overnight Pre-alert (OP)
Alert Address TypesOptionalMultiChannels TNT uses to deliver the selected alerts (email, phone, or SMS).
Example: Select alert address types
Email (E)Telephone (P)GSM Mobile (SMS) (S)

Reference Mappings

3 fields

Map Carriyo fields to the reference values the carrier expects.

FieldTypeWhat to enter
Consignment NumberOptionalSelectCarriyo reference combined with the Prefix to form the TNT consignment note number (TNT expects 9 digits).
Example: Order Reference
Order ReferenceShipment Reference
Customer ReferenceOptionalSelectCarriyo reference sent to TNT as the customer reference. Required for reverse shipments.
Example: Order Reference
Order ReferenceShipment Reference
Package Line ReferenceOptionalSelectCarriyo reference sent to TNT as the per-package (parcel) line reference.
Parcel ReferenceOrder ReferenceShipment Reference

Capability notes

Behavior that follows from TNT Australia's capabilities. Read these before you go live.

Status via polling
This carrier has no push callback. Carriyo polls on a schedule, so tracking can lag the carrier's own system by a few minutes.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.

Next steps

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