Add a Thabit Logistics account
This guide walks through setting up a Thabit Logistics account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Thabit Logistics expects.
At a glance
Before you start
- A Thabit Logistics account in good standing, plus its API credentials. The required fields are listed in All Thabit Logistics settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Thabit Logistics
In the carrier picker, search for Thabit Logistics and click Select. Carriyo creates a Thabit Logistics account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Thabit Logistics Saudi Arabia). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Thabit Logistics account details
Enter the required Thabit Logistics account details, then click Next. Every field is documented in All Thabit Logistics settings below, with examples and accepted values.
Fill in the Thabit Logistics account details.
- 1Username
- 2Password
Select estimate volumetric weight.
- 1Estimate volumetric weight
Select courier type.
- 1Courier Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Set up status callbacks
Thabit Logistics sends shipment status by webhook, but it has to be registered on Thabit Logistics's side. Copy the callback details from the account page and share them with your Thabit Logistics contact. This is a one-time setup.
Share callback settings with your carrier
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Thabit Logistics settings
Every field Thabit Logistics exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| UsernameRequired | Text | Thabit (Shipox) account username used to obtain an access token. Example: acme_api |
| PasswordRequired | Secret | Password for the Thabit (Shipox) account username. Example: Nqzva678 |
Account Details
2 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Default item descriptionOptional | Text | Item description sent to Thabit when none is supplied. Leave empty to use the combined item descriptions. Example: KLM |
| Estimate volumetric weightRequired | Select | Calculate volumetric weight from package dimensions before sending the order to Thabit. Example: YesYesNo |
Package Type
4 fieldsSpecify the Package Type to be used with Carrier
| Field | Type | What to enter |
|---|---|---|
| Use Enhanced Package TypeOptional | Toggle | Enable to send a specific Thabit Package Type Id and Price Id instead of selecting a generic courier type. |
| Package Type IdRequired | Number | Numeric Thabit package type identifier sent on each order. Example: 286185722 |
| Package Price IdRequired | Number | Numeric Thabit price identifier tied to the chosen package type. Example: 286185722 |
| Courier TypeRequired | Select | Thabit courier/service type applied to shipments when enhanced package type is off. Example: Next Day Delivery B2B DeliveryDedicated TrucksExpress DeliveryNext Day DeliveryPallet OrdersReverse Shipments |
Capability notes
Behavior that follows from Thabit Logistics's capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but Thabit Logistics has to register it on their side. Share the callback details from the account page with your Thabit Logistics contact (see step 5) — a one-time setup.