Add a Team Express account
This guide walks through setting up a Team Express account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Team Express expects.
At a glance
Before you start
- A Team Express account in good standing, plus its API credentials. The required fields are listed in All Team Express settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Team Express
In the carrier picker, search for Team Express and click Select. Carriyo creates a Team Express account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Team Express United Arab Emirates). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Team Express account details
Enter the required Team Express account details, then click Next. Every field is documented in All Team Express settings below, with examples and accepted values.
Enter team express account.
- 1Team Express Account
Fill in the Team Express account details.
- 1Team Express Product Code
- 2Team Express Service Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Team Express settings
Every field Team Express exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
1 fieldAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Team Express AccountRequired | Text | Client account number identifying your account on each booking. Example: G556765 |
Service Options
2 fieldsDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Team Express Product CodeRequired | Select | Default Team Express product type sent with each shipment (document or non-document). Example: Non Document DocumentNon Document |
| Team Express Service TypeRequired | Select | Default Team Express delivery service applied to shipments (e.g. normal, same-day, bullet or return service). Example: Normal Deliveries Normal DeliveriesLocal Routed PickupReturn ServiceBullet ServiceBullet Return ServiceSame Day Delivery |
Capability notes
Behavior that follows from Team Express's capabilities. Read these before you go live.
shipped, in_transit, delivered…) reach Carriyo automatically. No polling, and nothing to set up on your side.