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Add a Stuart account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read EuropeOn-demand stuart.com

This guide walks through setting up a Stuart account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Stuart expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Polling only
Labels
—

Before you start

  • A Stuart account in good standing, plus its API credentials. The required fields are listed in All Stuart settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Stuart

In the carrier picker, search for Stuart and click Select. Carriyo creates a Stuart account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Stuart United Kingdom). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Stuart account details

Enter the required Stuart account details, then click Next. Every field is documented in All Stuart settings below, with examples and accepted values.

Fill in the Stuart account details.

  1. 1Client ID
  2. 2Client Secret

Select package type.

  1. 1Package Type
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Stuart settings

Every field Stuart exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

2 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
Client IDRequiredTextEnter the OAuth Client ID from your Stuart API dashboard. Used with the Client Secret to request an access token.
Example: 6813644947416r9ps36r9o6p56qqss88…
Client SecretRequiredSecretEnter the OAuth Client Secret from your Stuart API dashboard. Used with the Client ID to obtain an access token.
Example: 876p1o45op6sp0p36pq8o271477oq939…

Account Details

1 field

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Package TypeRequiredSelectSelect the default package size sent to Stuart. Stuart uses it to assign a suitable vehicle for the delivery.
Example: Small
X smallSmallMediumLargeXlarge

Capability notes

Behavior that follows from Stuart's capabilities. Read these before you go live.

Status via polling
This carrier has no push callback. Carriyo polls on a schedule, so tracking can lag the carrier's own system by a few minutes.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

Manage account settingsLabels, services, and the Active toggle.Set up costing profilesOverride carrier rates with your own.Add a custom carrierConnect a private fleet or unlisted carrier.Browse all carriersCompare capabilities across the directory.
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