Add a SPL - Saudi Post Logistics account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAPostal splonline.com.sa/en

This guide walks through setting up a SPL - Saudi Post Logistics account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field SPL - Saudi Post Logistics expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels

Before you start

  • A SPL - Saudi Post Logistics account in good standing, plus its API credentials. The required fields are listed in All SPL - Saudi Post Logistics settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick SPL - Saudi Post Logistics

In the carrier picker, search for SPL - Saudi Post Logistics and click Select. Carriyo creates a SPL - Saudi Post Logistics account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. SPL - Saudi Post Logistics Saudi Arabia). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your SPL - Saudi Post Logistics account details

Enter the required SPL - Saudi Post Logistics account details, then click Next. Every field is documented in All SPL - Saudi Post Logistics settings below, with examples and accepted values.

Enter spl - saudi post logistics crm account id.

  1. 1SPL - Saudi Post Logistics CRM Account ID

Fill in the SPL - Saudi Post Logistics account details.

  1. 1Username
  2. 2Password
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

SPL - Saudi Post Logistics sends shipment status by webhook, but it has to be registered on SPL - Saudi Post Logistics's side. Copy the callback details from the account page and share them with your SPL - Saudi Post Logistics contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All SPL - Saudi Post Logistics settings

Every field SPL - Saudi Post Logistics exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

3 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
UsernameRequiredTextEnter the username for your SPL (Saudi Post / Logistics) API account, issued by SPL when your account is set up.
Example: acme_api
PasswordRequiredSecretEnter the password paired with your SPL API username. Used together with the username to authenticate every request.
Example: C@ffj5eq#7b7!
CRM Account IDRequiredTextEnter your SPL CRM credit-sale account ID. SPL sends this against every pickup/delivery request to identify and bill your account.
Example: 86869899189

Account Details

2 fields

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Default Branch IDOptionalTextEnter the SPL branch ID used to handle pickups when a shipment's pickup location has no entry in the location mapping below.
Example: 5
SPL Branch ID Location MappingOptionalTextMap each Carriyo pickup location to its SPL branch ID. Unmapped locations fall back to the Default Branch ID above.
Example: {"NPPBHAG_p02s338r-r24q-9241-409…

Reference Mappings

1 field

Map Carriyo fields to the reference values the carrier expects.

FieldTypeWhat to enter
Reference IDOptionalSelectChoose which Carriyo reference is sent to SPL as the order reference. Defaults to the shipment reference when left blank.
Example: Shipment Reference (Default)
Order ReferenceShipment Reference

Capability notes

Behavior that follows from SPL - Saudi Post Logistics's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but SPL - Saudi Post Logistics has to register it on their side. Share the callback details from the account page with your SPL - Saudi Post Logistics contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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