Add a Salasa account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAExpress salasa.co/en

This guide walks through setting up a Salasa account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Salasa expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels
PDF

Before you start

  • A Salasa account in good standing, plus its API credentials. The required fields are listed in All Salasa settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Salasa

In the carrier picker, search for Salasa and click Select. Carriyo creates a Salasa account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Salasa Saudi Arabia). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Salasa account details

Enter the required Salasa account details, then click Next. Every field is documented in All Salasa settings below, with examples and accepted values.

Fill in the Salasa account details.

  1. 1API Token
  2. 2Account Number
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

Salasa sends shipment status by webhook, but it has to be registered on Salasa's side. Copy the callback details from the account page and share them with your Salasa contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Salasa settings

Every field Salasa exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

2 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
API TokenRequiredSecretSent as the Authorization header on every Salasa API call.
Example: ns55598sn042p9699461517q13p7sqs6
Account NumberRequiredTextYour Salasa account number, attached to each shipment so it is booked under your account.
Example: F-7066505556

Reference Mappings

1 field

Map Carriyo fields to the reference values the carrier expects.

FieldTypeWhat to enter
Salasa Reference NumberOptionalSelectCarriyo reference field to send as the Salasa shipment reference. Defaults to Shipment Reference.
Example: Shipment Reference (Default)
Order ReferenceShipment Reference

Capability notes

Behavior that follows from Salasa's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but Salasa has to register it on their side. Share the callback details from the account page with your Salasa contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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