Add a Run-X Logistics account
This guide walks through setting up a Run-X Logistics account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Run-X Logistics expects.
At a glance
Before you start
- A Run-X Logistics account in good standing, plus its API credentials. The required fields are listed in All Run-X Logistics settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Run-X Logistics
In the carrier picker, search for Run-X Logistics and click Select. Carriyo creates a Run-X Logistics account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Run-X Logistics Saudi Arabia). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Run-X Logistics account details
Enter the required Run-X Logistics account details, then click Next. Every field is documented in All Run-X Logistics settings below, with examples and accepted values.
Fill in the Run-X Logistics account details.
- 1Run-X Customer
- 2API Key
Select run-x service type.
- 1Run-X Service Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Set up status callbacks
Run-X Logistics sends shipment status by webhook, but it has to be registered on Run-X Logistics's side. Copy the callback details from the account page and share them with your Run-X Logistics contact. This is a one-time setup.
Share callback settings with your carrier
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Run-X Logistics settings
Every field Run-X Logistics exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Run-X CustomerRequired | Text | Enter the Customer ID for your Run-X account. |
| API KeyRequired | Secret | Enter the API key for the Run-X API. |
Service Options
1 fieldDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Run-X Service TypeRequired | Select | Default Run-X delivery service, e.g. Chilled Delivery - Express or Dry Delivery - Same Day. Chilled Delivery - ExpressDry Delivery - ExpressDry Delivery - ScheduledCold Delivery - ScheduledDedicated Dry VehiclesDedicated - Coled Vehicles |
Capability notes
Behavior that follows from Run-X Logistics's capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but Run-X Logistics has to register it on their side. Share the callback details from the account page with your Run-X Logistics contact (see step 5) — a one-time setup.