Add a RSA Global account
This guide walks through setting up a RSA Global account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field RSA Global expects.
At a glance
Before you start
- A RSA Global account in good standing, plus its API credentials. The required fields are listed in All RSA Global settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick RSA Global
In the carrier picker, search for RSA Global and click Select. Carriyo creates a RSA Global account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
RSA Global India). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your RSA Global account details
Enter the required RSA Global account details, then click Next. Every field is documented in All RSA Global settings below, with examples and accepted values.
Fill in the RSA Global account details.
- 1Client Id
- 2Client Secret
Select rsa global incoterms.
- 1RSA Global Incoterms
Select rsa global service type.
- 1RSA Global Service Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All RSA Global settings
Every field RSA Global exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Client IdRequired | Text | Enter the Client ID issued by RSA Global. Example: 88787 |
| Client SecretRequired | Secret | Enter the Client Secret issued by RSA Global; keep it confidential. Example: 8787 |
Account Details
1 fieldAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| RSA Global IncotermsRequired | Select | Default Incoterms: Delivered Duty Paid (you pay duties) or Delivered Duty Unpaid (recipient pays). Example: Delivered Duty Paid Delivered Duty PaidDelivered Duty Unpaid |
Service Options
1 fieldDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| RSA Global Service TypeRequired | Select | Default delivery service code, as agreed with RSA Global. Example: STDSTDSDDEDOEDIGEIAEI |
Capability notes
Behavior that follows from RSA Global's capabilities. Read these before you go live.
shipped, in_transit, delivered…) reach Carriyo automatically. No polling, and nothing to set up on your side.