Add a Roads Runner Logistic Solutions account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAExpress road-runer.com

This guide walks through setting up a Roads Runner Logistic Solutions account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Roads Runner Logistic Solutions expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels
PDF

Before you start

  • A Roads Runner Logistic Solutions account in good standing, plus its API credentials. The required fields are listed in All Roads Runner Logistic Solutions settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Roads Runner Logistic Solutions

In the carrier picker, search for Roads Runner Logistic Solutions and click Select. Carriyo creates a Roads Runner Logistic Solutions account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Roads Runner Logistic Solutions Saudi Arabia). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Roads Runner Logistic Solutions account details

Enter the required Roads Runner Logistic Solutions account details, then click Next. Every field is documented in All Roads Runner Logistic Solutions settings below, with examples and accepted values.

Enter api key.

  1. 1API Key

Fill in the ROADS RUNNER LOGISTIC SOLUTIONS account details.

  1. 1Roads Runners Account
  2. 2Roads Runners Client Name
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

Roads Runner Logistic Solutions sends shipment status by webhook, but it has to be registered on Roads Runner Logistic Solutions's side. Copy the callback details from the account page and share them with your Roads Runner Logistic Solutions contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Roads Runner Logistic Solutions settings

Every field Roads Runner Logistic Solutions exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

1 field

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
API KeyRequiredSecretRoads Runner API key, provided when your Roads Runner account is set up.

Account Details

2 fields

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Roads Runners AccountRequiredTextYour Roads Runner account ID.
Roads Runners Client NameRequiredTextYour client name as registered with Roads Runner.

Capability notes

Behavior that follows from Roads Runner Logistic Solutions's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but Roads Runner Logistic Solutions has to register it on their side. Share the callback details from the account page with your Roads Runner Logistic Solutions contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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