Add a Postaplus account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAExpress postaplus.com

This guide walks through setting up a Postaplus account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Postaplus expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels
PDF

Before you start

  • A Postaplus account in good standing, plus its API credentials. The required fields are listed in All Postaplus settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Postaplus

In the carrier picker, search for Postaplus and click Select. Carriyo creates a Postaplus account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Postaplus Kuwait). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Postaplus account details

Enter the required Postaplus account details, then click Next. Every field is documented in All Postaplus settings below, with examples and accepted values.

Fill in the Postaplus account details.

  1. 1API Key
  2. 2Shipper account

Fill in the Postaplus account details.

  1. 1Station code
  2. 2Service Code
  3. 3Label format
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

Postaplus sends shipment status by webhook, but it has to be registered on Postaplus's side. Copy the callback details from the account page and share them with your Postaplus contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Postaplus settings

Every field Postaplus exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

2 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
API KeyRequiredSecretYour Posta Plus Infolink API key, used to authenticate every request.
Example: s1o35p166o93991q34s259oq23ron041
Shipper accountRequiredTextYour Posta Plus shipper account number that shipments are booked against.
Example: PE75557963

Account Details

4 fields

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Station codeRequiredSelectPosta Plus origin station that shipments dispatch from.
Example: DUBAI (DXB)
QATAR (QAT)CAIRO (CAI)MUSCAT (MCT)KUWAIT (KWI)LEBANON (BEY)DUBAI (DXB)
Service CodeRequiredSelectDefault Posta Plus service to book shipments against.
Example: Domestic Express (SRV1)
Domestic Express (SRV1)Pickup Service (SRV2)Intl Outbound (SRV3)Time Definite (SRV5)Domestic Standard (SRV6)Cheque Collection (SRV7)
Default Item DescriptionOptionalTextFallback goods description for items with none; leave empty to use the first item's description.
Example: If left empty then first item's description is used
Label formatRequiredSelectPage size/format Posta Plus returns the shipping label in.
Example: 4x6
4x44x6A4

Capability notes

Behavior that follows from Postaplus's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but Postaplus has to register it on their side. Share the callback details from the account page with your Postaplus contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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