Add a Nova Global account
This guide walks through setting up a Nova Global account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Nova Global expects.
At a glance
Before you start
- A Nova Global account in good standing, plus its API credentials. The required fields are listed in All Nova Global settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Nova Global
In the carrier picker, search for Nova Global and click Select. Carriyo creates a Nova Global account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Nova Global Ukraine). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Nova Global account details
Enter the required Nova Global account details, then click Next. Every field is documented in All Nova Global settings below, with examples and accepted values.
Fill in the Nova Global account details.
- 1Username
- 2Password
Fill in the Nova Global account details.
- 1Shipper Account Number
- 2Partner Code
- 3Nova Global Company Identifier
- 4Payer Service Key
Fill in the Nova Global account details.
- 1Shipment Type
- 2Box Parcel Type
- 3General Shipment Description
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Nova Global settings
Every field Nova Global exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| UsernameRequired | Text | Nova Global API account username. Example: acme_api |
| PasswordRequired | Secret | Password for the Nova Global API account. Example: grfgw8Lul341NH |
Account Details
6 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Shipper Account NumberRequired | Text | Your Nova Global shipper account number, sent as the sender account on each booking. Example: 8355664625 |
| Partner CodeRequired | Text | Nova Global partner code identifying your integration. Example: 814 |
| Nova Global Company IdentifierRequired | Select | Nova Global operating entity the shipment is booked through (NPI is international; NGUS, NGCA and NGGB are regional). Example: NPINPINGUSNGCANGGB |
| Payer TypeOptional | Select | Who pays Nova Global: the shipper, the consignee, or a third party billed to a separate account. Example: ShipperShipperConsigneeThird party |
| Payer Service KeyRequired | Text | Nova Global service/payment key sent with the payment details on each booking. Example: 74 |
| Payer Contract NumberOptional | Text | Account number of the third party billed for the shipment. Required only when Payer Type is Third party. |
Nova Global Cargo Details
3 fieldsDefault cargo classification sent to Nova Global for each booking.
| Field | Type | What to enter |
|---|---|---|
| Shipment TypeRequired | Select | Nature of the goods declared to Nova Global (cargo, documents or humanitarian aid). CargoDocumentsHumanitarian aid |
| Box Parcel TypeRequired | Select | Default packaging type declared to Nova Global for the parcels in a shipment. BoxEnvelopePalette |
| General Shipment DescriptionRequired | Text | Default goods description sent to Nova Global when a shipment provides no item-level description. |
Nova Global Warehouse Details
6 fieldsFill this if you wish to include Nova Global Warehouse details for dropoff shipments.
| Field | Type | What to enter |
|---|---|---|
| Dropoff Shipments At Nova Global WarehouseOptional | Toggle | Enable to drop off shipments at a Nova Global warehouse instead of arranging pickup. Reveals the warehouse address fields below. |
| Warehouse CountryOptional | Text | Country of the Nova Global warehouse where shipments are dropped off. Example: UkraineAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngola |
| Warehouse CityOptional | Text | City of the Nova Global dropoff warehouse. Example: Dubai |
| Warehouse ZipcodeOptional | Text | Postal/ZIP code of the Nova Global dropoff warehouse. Example: 12345 |
| Warehouse ReferenceOptional | Text | Nova Global reference identifying the dropoff warehouse. Example: 687np8op-6469-66ro-onor-o3385810… |
| Warehouse OwnerOptional | Text | Owner/operator name of the Nova Global dropoff warehouse. Example: Acme Inc |
Reference Mappings
1 fieldMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| Nova Global Client Order ReferenceOptional | Select | Which Carriyo reference is sent to Nova Global as the client order reference. Defaults to the order reference when left unset. Example: Shipment Reference Order ReferenceShipment Reference |
Label
1 fieldControls the format of shipping labels returned by Nova Global.
| Field | Type | What to enter |
|---|---|---|
| Label FormatOptional | Select | Nova Global label layout returned for bookings. Defaults to LF_40 when left unset. Example: LF_40LF_40 (4x6" enriched with NP Ukraine barcode)LF_40b (4x6" with NP Ukraine export label)LF_91 (Waybill, Barcode and Invoice Combined) |
Commercial Invoice
3 fieldsCustoms and incoterms details printed on the Nova Global commercial invoice for cross-border shipments.
| Field | Type | What to enter |
|---|---|---|
| IncotermsOptional | Select | Incoterm setting who pays duties and taxes: Delivery Duty Paid (you) versus Delivery Duty Unpaid or Delivered At Place (recipient). Example: Delivery Duty Paid Delivery Duty PaidDelivery Duty UnpaidDelivered At Place |
| Export ReasonOptional | Text | Reason for export printed on the Nova Global commercial invoice (e.g. Sale, Gift, Sample). Example: Crefbany, Abg sbe Erfnyr |
| Additional customs infoOptional | Text | Free-text customs notes added to the Nova Global commercial invoice. Example: Vgrz frag ba n serr onfvf, gur cevpr vf vaqvpngrq sbe phfgbzf sbeznyvgvrf bayl |
Notification
1 fieldControls recipient SMS notifications sent by Nova Global.
| Field | Type | What to enter |
|---|---|---|
| Enable SMS NotificationsOptional | Select | Enable to have Nova Global send delivery SMS notifications to the recipient. EnableDisable |
Capability notes
Behavior that follows from Nova Global's capabilities. Read these before you go live.