Add a Mirsal account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAExpress mirsaldelivery.com

This guide walks through setting up a Mirsal account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Mirsal expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Polling only
Labels

Before you start

  • A Mirsal account in good standing, plus its API credentials. The required fields are listed in All Mirsal settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Mirsal

In the carrier picker, search for Mirsal and click Select. Carriyo creates a Mirsal account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Mirsal United Arab Emirates). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Mirsal account details

Enter the required Mirsal account details, then click Next. Every field is documented in All Mirsal settings below, with examples and accepted values.

Fill in the Mirsal account details.

  1. 1Access key
  2. 2Secret key
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Mirsal settings

Every field Mirsal exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

2 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
Access keyRequiredTextMirsal API access key sent with every request.
Example: BQ54OKZ0A292
Secret keyRequiredTextMirsal API secret paired with the access key.
Example: JNM84ZUCGNG3R6LY

Account Details

1 field

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Name of Custom attribute for DriverOptionalTextCarriyo custom attribute holding the driver ID, sent to Mirsal as the assigned driver; leave empty to skip.
Example: If left empty then driver info not passed to Mirsal

Capability notes

Behavior that follows from Mirsal's capabilities. Read these before you go live.

Status via polling
This carrier has no push callback. Carriyo polls on a schedule, so tracking can lag the carrier's own system by a few minutes.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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