Add a Lalamove account
This guide walks through setting up a Lalamove account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Lalamove expects.
At a glance
Before you start
- A Lalamove account in good standing, plus its API credentials. The required fields are listed in All Lalamove settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Lalamove
In the carrier picker, search for Lalamove and click Select. Carriyo creates a Lalamove account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Lalamove China). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Lalamove account details
Enter the required Lalamove account details, then click Next. Every field is documented in All Lalamove settings below, with examples and accepted values.
Fill in the Lalamove account details.
- 1API Key
- 2Secret Key
Fill in the Lalamove account details.
- 1Market
- 2Lalamove Service Type
- 3Lalamove Weight Type
- 4Lalamove Item Categories
- 5Lalamove Handling Instructions
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Lalamove settings
Every field Lalamove exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| API KeyRequired | Text | Public API key for your Lalamove account, from the Lalamove Partner portal. Example: cx_grfg_9srpq945n50085s55p7ps762… |
| Secret KeyRequired | Secret | Secret key paired with your API key, used to sign requests. From the Lalamove Partner portal. Example: fx_grfg_oHA7Qc4uriZrOmapfqIkii7Z… |
Service Options
8 fieldsDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| MarketRequired | Select | Country your Lalamove account operates in; controls the available service types. Example: ThailandPhilippinesThailand |
| Lalamove Service TypeRequired | Select | Vehicle type used for delivery. Available options depend on the selected market. Example: MOTORCYCLE |
| Lalamove Special RequestsOptional | Multi | Optional add-on services for the booking. Available options depend on the selected service type. Example: CASH_ON_DELIVERY |
| Lalamove Weight TypeRequired | Select | Default weight band declared for shipments when an item weight is not available. Example: Less than 1 kg Less than 1 kg1 kg to 10 kg5 kg to 10 kg10 kg to 15 kg15 kg to 20 kg |
| Lalamove Item CategoriesRequired | Multi | Default item categories declared for the goods being delivered. Example: OFFICE_ITEMS_OR_STATIONERIESELECTRONICSFRAGILE_ITEMSFOOD_AND_BEVERAGEAPPAREL_AND_ACCESSORIESHOUSEHOLD_ITEMS_OR_FURNITUREOFFICE_ITEMS_OR_STATIONERIES |
| Lalamove Handling InstructionsRequired | Multi | Default handling notes sent to the driver, such as keep dry or handle with care. Example: KEEP_DRYFRAGILE_OR_HANDLE_WITH_CAREDO_NOT_STACKKEEP_DRYKEEP_UPRIGHT |
| Lalamove Order ReferenceOptional | Multi | Select which Carriyo reference is sent to Lalamove as the order reference. Order ReferenceShipment Reference |
| Enable POD for Lalamove ShipmentsOptional | Toggle | Request proof of delivery (POD) capture for Lalamove shipments. |
Capability notes
Behavior that follows from Lalamove's capabilities. Read these before you go live.
shipped, in_transit, delivered…) reach Carriyo automatically. No polling, and nothing to set up on your side.