Add a Kwick Box account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAExpress kwick-box.com

This guide walks through setting up a Kwick Box account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Kwick Box expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels
PDF

Before you start

  • A Kwick Box account in good standing, plus its API credentials. The required fields are listed in All Kwick Box settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Kwick Box

In the carrier picker, search for Kwick Box and click Select. Carriyo creates a Kwick Box account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Kwick Box Saudi Arabia). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Kwick Box account details

Enter the required Kwick Box account details, then click Next. Every field is documented in All Kwick Box settings below, with examples and accepted values.

Enter api key.

  1. 1Api Key

Fill in the Kwick Box account details.

  1. 1Delivery Type
  2. 2Commercial Type
  3. 3Requirements
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

Kwick Box sends shipment status by webhook, but it has to be registered on Kwick Box's side. Copy the callback details from the account page and share them with your Kwick Box contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Kwick Box settings

Every field Kwick Box exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

1 field

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
Api KeyRequiredTextEnter the API key KWICKBOX provided when your account was set up.
Example: 697s44ospn349q4s34250nsn50p77q1n

Reference Mappings

5 fields

Map Carriyo fields to the reference values the carrier expects.

FieldTypeWhat to enter
KWICKBOX Order ReferenceOptionalSelectChoose which Carriyo reference is sent to KWICKBOX as the order reference; defaults to Shipment Reference.
Example: Order Reference
Order ReferenceShipment Reference
Delivery TypeRequiredSelectHow the parcel reaches the recipient: delivered to their door or collected from a pickup point.
Example: DOOR_DELIVERY
DOOR_DELIVERYPICKUP
Commercial TypeRequiredSelectWhether shipments are business-to-business (B2B) or business-to-consumer (B2C).
Example: B2C
B2BB2C
RequirementsRequiredSelectProof KWICKBOX must capture on delivery, such as the recipient signature or an ID card image.
Example: SIGNATURE
ID_CARD_IMAGESIGNATUREPERSON_IMAGEPROOF_OF_DELIVERY_DOCUMENT
Label SizeOptionalSelectPaper size for the shipping label returned by KWICKBOX.
Example: A6
A4A5A6

Capability notes

Behavior that follows from Kwick Box's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but Kwick Box has to register it on their side. Share the callback details from the account page with your Kwick Box contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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