Add a Jeebly account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read MENAExpress jeebly.com

This guide walks through setting up a Jeebly account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Jeebly expects.

At a glance

Cross-border
Domestic only
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels
PDF

Before you start

  • A Jeebly account in good standing, plus its API credentials. The required fields are listed in All Jeebly settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick Jeebly

In the carrier picker, search for Jeebly and click Select. Carriyo creates a Jeebly account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. Jeebly United Arab Emirates). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your Jeebly account details

Enter the required Jeebly account details, then click Next. Every field is documented in All Jeebly settings below, with examples and accepted values.

Fill in the Jeebly account details.

  1. 1Jeebly API Version
  2. 2API Key
  3. 3Customer Code

Enter service type.

  1. 1Service Type
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

Jeebly sends shipment status by webhook, but it has to be registered on Jeebly's side. Copy the callback details from the account page and share them with your Jeebly contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All Jeebly settings

Every field Jeebly exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

4 fields

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
Jeebly API VersionRequiredSelectPick your platform; this sets which credentials are required. V1 is the legacy Shipsy platform, V2 the newer Jeebly API.
Example: V1 (Legacy Shipsy Platform)
V1 (Legacy Shipsy Platform)V2 (New Jeebly API Platform)
API KeyRequiredSecretAPI key that authenticates requests; required for both V1 and V2.
Example: WwRrRrOoYyLl6755
Customer CodeRequiredTextCustomer code identifying your account on the legacy Shipsy platform.
Example: PNE
Client KeyRequiredSecretClient key sent with the API key to authenticate requests.
Example: 125K795450668005L9q201q2n221s271…

Service Options

4 fields

Default service and product options applied to shipments.

FieldTypeWhat to enter
Service TypeRequiredTextService type sent on each booking to pick the delivery service.
Example: Cerzvhz
Label TypeOptionalSelectPaper size for the Jeebly shipping label (V1 only).
A4 LabelA6 Label
Delivery TypeRequiredSelectDelivery speed requested from Jeebly for each shipment (V2 only).
Example: Same Day
Same DayNext Day
Load TypeRequiredSelectType of contents declared to Jeebly: document or non-document (V2 only).
Example: Non-Document
Non-DocumentDocument

Reference Mappings

1 field

Map Carriyo fields to the reference values the carrier expects.

FieldTypeWhat to enter
Customer Reference NoOptionalSelectCarriyo reference sent as the Jeebly customer reference; defaults to Order Reference.
Example: Order Reference
Order ReferenceShipment Reference

Capability notes

Behavior that follows from Jeebly's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but Jeebly has to register it on their side. Share the callback details from the account page with your Jeebly contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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