Add a J&T Express (Philippines) account
This guide walks through setting up a J&T Express (Philippines) account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field J&T Express (Philippines) expects.
At a glance
Before you start
- A J&T Express (Philippines) account in good standing, plus its API credentials. The required fields are listed in All J&T Express (Philippines) settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick J&T Express (Philippines)
In the carrier picker, search for J&T Express (Philippines) and click Select. Carriyo creates a J&T Express (Philippines) account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
J&T Express (Philippines) Philippines). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your J&T Express (Philippines) account details
Enter the required J&T Express (Philippines) account details, then click Next. Every field is documented in All J&T Express (Philippines) settings below, with examples and accepted values.
Enter j&t express (philippines) customer id.
- 1J&T Express (Philippines) Customer ID
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Set up status callbacks
J&T Express (Philippines) sends shipment status by webhook, but it has to be registered on J&T Express (Philippines)'s side. Copy the callback details from the account page and share them with your J&T Express (Philippines) contact. This is a one-time setup.
Share callback settings with your carrier
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All J&T Express (Philippines) settings
Every field J&T Express (Philippines) exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Reference Mappings
2 fieldsMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| Customer IDRequired | Text | Enter the customer ID J&T Express Philippines issued when your account was onboarded. Example: PF-I5745 |
| JNT-PH Order ReferenceOptional | Select | Choose which Carriyo reference is sent to J&T as the order number. Order ReferenceShipment Reference |
Capability notes
Behavior that follows from J&T Express (Philippines)'s capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but J&T Express (Philippines) has to register it on their side. Share the callback details from the account page with your J&T Express (Philippines) contact (see step 5) — a one-time setup.