Add a IW Express account
This guide walks through setting up a IW Express account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field IW Express expects.
At a glance
Before you start
- A IW Express account in good standing, plus its API credentials. The required fields are listed in All IW Express settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick IW Express
In the carrier picker, search for IW Express and click Select. Carriyo creates a IW Express account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
IW Express Kuwait). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your IW Express account details
Enter the required IW Express account details, then click Next. Every field is documented in All IW Express settings below, with examples and accepted values.
Enter iw express account id.
- 1IW Express Account ID
Select iw express service type.
- 1IW Express Service Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All IW Express settings
Every field IW Express exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Account Details
1 fieldAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| IW Express Account IDRequired | Text | Account identifier that authenticates booking requests. |
Service Options
1 fieldDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| IW Express Service TypeRequired | Select | Pick the service to book: Delivery for domestic parcels, International for cross-border. InternationalDelivery |
Capability notes
Behavior that follows from IW Express's capabilities. Read these before you go live.
shipped, in_transit, delivered…) reach Carriyo automatically. No polling, and nothing to set up on your side.