Add a GoGo Xpress account
This guide walks through setting up a GoGo Xpress account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field GoGo Xpress expects.
At a glance
Before you start
- A GoGo Xpress account in good standing, plus its API credentials. The required fields are listed in All GoGo Xpress settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick GoGo Xpress
In the carrier picker, search for GoGo Xpress and click Select. Carriyo creates a GoGo Xpress account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
GoGo Xpress Philippines). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your GoGo Xpress account details
Enter the required GoGo Xpress account details, then click Next. Every field is documented in All GoGo Xpress settings below, with examples and accepted values.
Fill in the GoGo Xpress account details.
- 1API Key
- 2Secret Key
Fill in the GoGo Xpress account details.
- 1GoGo Xpress Package Type
- 2GoGo Xpress Service Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Set up status callbacks
GoGo Xpress sends shipment status by webhook, but it has to be registered on GoGo Xpress's side. Copy the callback details from the account page and share them with your GoGo Xpress contact. This is a one-time setup.
Share callback settings with your carrier
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All GoGo Xpress settings
Every field GoGo Xpress exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| API KeyRequired | Text | Your GoGo Xpress API key, sent on every request to identify your account. Example: 64655112r957507662 |
| Secret KeyRequired | Secret | Your GoGo Xpress secret key, paired with the API key to authenticate requests. Example: 58qns86540q9o092rqq699551582277o |
Service Options
2 fieldsDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| GoGo Xpress Package TypeRequired | Select | Select the default package type sent to GoGo Xpress for your shipments. Example: Small Pouch Small PouchMedium pouchBig PouchBoxOversizedCustom |
| GoGo Xpress Service TypeRequired | Select | Select the delivery service speed requested on your GoGo Xpress shipments. Example: Same Day Delivery Next Day DeliverySame Day Delivery |
Reference Mappings
1 fieldMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| GoGo Xpress Order ReferenceOptional | Select | Select which Carriyo reference field is sent to GoGo Xpress as the order reference on shipments. Order ReferenceShipment Reference |
Capability notes
Behavior that follows from GoGo Xpress's capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but GoGo Xpress has to register it on their side. Share the callback details from the account page with your GoGo Xpress contact (see step 5) — a one-time setup.