Add a GLS account
This guide walks through setting up a GLS account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field GLS expects.
At a glance
Before you start
- A GLS account in good standing, plus its API credentials. The required fields are listed in All GLS settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick GLS
In the carrier picker, search for GLS and click Select. Carriyo creates a GLS account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
GLS your country). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your GLS account details
Enter the required GLS account details, then click Next. Every field is documented in All GLS settings below, with examples and accepted values.
Fill in the GLS account details.
- 1Client ID
- 2Client Secret
Select gls product type.
- 1GLS Product Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All GLS settings
Every field GLS exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Client IDRequired | Text | OAuth client ID, used with the secret to obtain an access token. Example: 8d4zTok4AJ90lTer/JZSwM2yvEZmL+XV… |
| Client SecretRequired | Secret | OAuth client secret, paired with the client ID to obtain an access token. Example: 8d4zTok4AJ90lTer/JZSwM2yvEZmL+XV… |
Account Details
1 fieldAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Shipper Contact IDOptional | Text | GLS-issued contact ID identifying the shipper on each consignment; leave blank if not issued one. Example: pbagnpgVq678 |
Service Options
3 fieldsDefault service and product options applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| GLS Product TypeRequired | Select | Select the GLS product applied to your shipments. Example: PARCELPARCELEXPRESS |
| GLS ServiceOptional | Multi | Select the optional GLS value-added services to request on your shipments. Example: 0800 Service 0800 Service0900 Service1000 Service1200 Service1300 ServiceSaturday 1000 Service |
| IncotermsOptional | Select | Select the Incoterm sent to GLS, defining who pays duties and taxes on cross-border shipments. Example: Select an Incoterm Delivered Duty Paid (DDP)Delivered At Place (DAP)Delivered Duty Paid (DDP VAT unpaid)Delivered At Place (DAP cleared)Delivered Duty Paid (DDP, low-value clearance)Delivered Duty Paid (DDP VAT Registration Scheme) |
Label
2 fieldsChoose the format and template for GLS shipping labels.
| Field | Type | What to enter |
|---|---|---|
| Configure GLS Label FormatOptional | Select | Select the file format returned for GLS labels. Choose ZEBRA for thermal (ZPL) printers, otherwise PDF. Example: PDFPDFZEBRA |
| GLS Label TemplateOptional | Select | Select the ZPL print resolution for thermal labels (only applies when the label format is ZEBRA). Example: ZPL_200ZPL_200ZPL_300 |
Reference Mappings
1 fieldMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| GLS Order ReferenceOptional | Select | Select which Carriyo reference field is sent to GLS as the shipment reference. Example: Shipment Reference (Default) Order ReferenceShipment Reference |
Capability notes
Behavior that follows from GLS's capabilities. Read these before you go live.