Add a Flick account
This guide walks through setting up a Flick account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Flick expects.
At a glance
Before you start
- A Flick account in good standing, plus its API credentials. The required fields are listed in All Flick settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Flick
In the carrier picker, search for Flick and click Select. Carriyo creates a Flick account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Flick Kuwait). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Flick account details
Enter the required Flick account details, then click Next. Every field is documented in All Flick settings below, with examples and accepted values.
Fill in the Flick account details.
- 1Username
- 2Password
- 3Developer Token
Enter default store id.
- 1Default Store Id
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Set up status callbacks
Flick sends shipment status by webhook, but it has to be registered on Flick's side. Copy the callback details from the account page and share them with your Flick contact. This is a one-time setup.
Share callback settings with your carrier
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Flick settings
Every field Flick exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
3 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| UsernameRequired | Text | Flick API username. Example: acme_api |
| PasswordRequired | Secret | Password for the Flick API username above. Example: 678901 |
| Developer TokenRequired | Text | Flick developer token sent alongside the username and password to authenticate API requests. Example: 91rso9qr80pqoq253p4r02n26sq00pq8 |
Account Details
2 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Flick Store Id Location MappingOptional | Text | Map each Carriyo location to its Flick store ID; unmapped locations use the default store ID below. |
| Default Store IdRequired | Text | Flick store ID used when a shipment location has no entry in the mapping above. Example: 665 |
Reference Mappings
1 fieldMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| ReferenceOptional | Select | Select which Carriyo reference is sent to Flick as the shipment identifier. Defaults to the order reference if unset. Example: Order Reference (Default) Order ReferenceShipment ReferenceAlternate Reference |
Capability notes
Behavior that follows from Flick's capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but Flick has to register it on their side. Share the callback details from the account page with your Flick contact (see step 5) — a one-time setup.