Add a Elite account
This guide walks through setting up a Elite account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Elite expects.
At a glance
Before you start
- A Elite account in good standing, plus its API credentials. The required fields are listed in All Elite settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Elite
In the carrier picker, search for Elite and click Select. Carriyo creates a Elite account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Elite United Arab Emirates). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Elite account details
Enter the required Elite account details, then click Next. Every field is documented in All Elite settings below, with examples and accepted values.
Fill in the Elite account details.
- 1Username
- 2Password
Fill in the Elite account details.
- 1Account Ship Region
- 2Service Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Set up status callbacks
Elite sends shipment status by webhook, but it has to be registered on Elite's side. Copy the callback details from the account page and share them with your Elite contact. This is a one-time setup.
Share callback settings with your carrier
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Elite settings
Every field Elite exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| UsernameRequired | Text | Elite API username. Example: acme_api |
| PasswordRequired | Secret | Password paired with the Elite API username. Example: 8554703 |
Account Details
2 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Account Ship RegionRequired | Select | Country your Elite account ships from. Determines the regional Elite endpoint used for bookings. Example: United Arab Emirates BahrainKuwaitOmanQatarSaudi ArabiaUnited Arab Emirates |
| Service TypeRequired | Select | Default Elite delivery speed applied to each booking. Express is available in Bahrain only. Example: Express (available in BH only) NormalSame DayExpress (available in BH only) |
Capability notes
Behavior that follows from Elite's capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but Elite has to register it on their side. Share the callback details from the account page with your Elite contact (see step 5) — a one-time setup.