Add a Deutsche Post account
This guide walks through setting up a Deutsche Post account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Deutsche Post expects.
At a glance
Before you start
- A Deutsche Post account in good standing, plus its API credentials. The required fields are listed in All Deutsche Post settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Deutsche Post
In the carrier picker, search for Deutsche Post and click Select. Carriyo creates a Deutsche Post account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Deutsche Post Germany). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Deutsche Post account details
Enter the required Deutsche Post account details, then click Next. Every field is documented in All Deutsche Post settings below, with examples and accepted values.
Fill in the Deutsche Post account details.
- 1Client ID
- 2Client Secret
Fill in the Deutsche Post account details.
- 1Customer account number
- 23PV-ID
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Deutsche Post settings
Every field Deutsche Post exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Client IDRequired | Text | OAuth client ID from the DHL Developer Portal, created when you register an app. Example: 117np980-pn73-9npq-n37q-op6p02nr… |
| Client SecretRequired | Secret | OAuth client secret paired with the Client ID. Keep this confidential. Example: p485q231-r44r-970q-oso6-1910p3p0… |
Account Details
3 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Customer account numberRequired | Text | Your Deutsche Post customer number (EKP); identifies your account on bookings. Example: 6566642997 |
| 3PV-IDRequired | Text | Third-party vendor (3PV) ID from Deutsche Post, for accounts billed via a consolidator or reseller. Example: 8ci_pneevlb |
| Nature of shipment piecesOptional | Select | Default customs nature of the contents. If empty, the item descriptions are combined instead. Example: If left empty then combination of item's descriptions is used Sale GoodsReturn GoodsGiftCommercial SampleDocumentsMixed Contents |
Capability notes
Behavior that follows from Deutsche Post's capabilities. Read these before you go live.