Add a DBSchenker account

Required roles:
AdminAccount Manager
Updated June 20, 20263 min read EuropeExpress dbschenker.com

This guide walks through setting up a DBSchenker account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field DBSchenker expects.

At a glance

Cross-border
International
Returns
Supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Polling only
Labels
PDF

Before you start

  • A DBSchenker account in good standing, plus its API credentials. The required fields are listed in All DBSchenker settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick DBSchenker

In the carrier picker, search for DBSchenker and click Select. Carriyo creates a DBSchenker account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. DBSchenker Germany). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your DBSchenker account details

Enter the required DBSchenker account details, then click Next. Every field is documented in All DBSchenker settings below, with examples and accepted values.

Enter access key.

  1. 1Access Key

Fill in the DBSchenker account details.

  1. 1INCOTERMS
  2. 2Product Code
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All DBSchenker settings

Every field DBSchenker exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

1 field

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
Access KeyRequiredTexteSchenker API access key issued by DB Schenker; authenticates every booking and tracking request.
Example: o8r46s7n-466n-915q-o6q8-3n8q8654…

Account Details

7 fields

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
INCOTERMSRequiredSelectDefault Incoterm setting who bears costs and risk; can be overridden per shipment by customs details.
Example: Delivered At Place (DAP)
Cost and Freight (CFR)Cost, Insurance, and Freight (CIF)Carriage and Insurance Paid To (CIP)Carriage Paid To (CPT)Delivered At Frontier (DAF)Delivered At Place (DAP)
Incoterms LocationOptionalTextNamed place qualifying the Incoterm, e.g. where responsibility transfers. Defaults to DUBAI if blank.
Example: e.g. DUBAI
Product CodeRequiredSelectDB Schenker product the shipment is booked against; choose the one agreed for your account.
Example: DBSchenker Part Load (72)
DBSchenker concepts (CON)DBSchenker directs (DIR)DBSchenker parcelLogistics Parcel (LPA)DBSchenker pallets (PAL)DBSchenker privpark (PRI)DBSchenker austroexpress PUNKT 10 (auc0)
Package TypeOptionalSelectDefault packaging type declared for the shipment. Defaults to Pipes if not set.
Example: Pipes (PZ)
Canisters (CI)Cartons (CT)Cases (CS)Collis (CO)Crates (CH)Skeleton box pallets (GP)
Service TypeOptionalSelectDelivery handling option, e.g. Door To Door collection and delivery.
Door To Door (D2D)
Shipment TypeOptionalSelectWhether the consignee is a person or a company; affects how DB Schenker treats the recipient.
PERSONCOMPANY
Lable SizeOptionalSelectPaper size for the generated shipping label. Defaults to A6 if not set.
A4A6

Capability notes

Behavior that follows from DBSchenker's capabilities. Read these before you go live.

Status via polling
This carrier has no push callback. Carriyo polls on a schedule, so tracking can lag the carrier's own system by a few minutes.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.

Next steps

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