Add a CHRONOPOST account
This guide walks through setting up a CHRONOPOST account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field CHRONOPOST expects.
At a glance
Before you start
- A CHRONOPOST account in good standing, plus its API credentials. The required fields are listed in All CHRONOPOST settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick CHRONOPOST
In the carrier picker, search for CHRONOPOST and click Select. Carriyo creates a CHRONOPOST account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
CHRONOPOST France). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your CHRONOPOST account details
Enter the required CHRONOPOST account details, then click Next. Every field is documented in All CHRONOPOST settings below, with examples and accepted values.
Fill in the CHRONOPOST account details.
- 1Account Number
- 2Password
Fill in the CHRONOPOST account details.
- 1Chronopost Product Code
- 2Chronopost Service Code
- 3Chronopost Object Type
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All CHRONOPOST settings
Every field CHRONOPOST exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
2 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Account NumberRequired | Text | Your Chronopost contract (account) number (numeric). Example: 64314057 |
| PasswordRequired | Secret | Password for your Chronopost web-service account, paired with the account number. Example: 700017 |
Account Details
4 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| Chronopost Label ModeOptional | Select | Output format Chronopost returns labels in. Defaults to PDF when left empty. Example: ZPL300PDFPPRSPDTHEZ2DZ2DPSG |
| Chronopost Product CodeRequired | Select | Chronopost product (delivery service) applied to shipments booked on this account. Example: Chrono Express (17) Chrono Retrait Bureau (0)Chrono 13 (1)Chrono 10 (2)Chrono REP (9)Chrono 18 (16)Chrono Express (17) |
| Chronopost Service CodeRequired | Select | Optional delivery-day service applied on top of the product (e.g. Monday or Saturday delivery). Example: NormalNormalDelivery on Monday (for national product codes only)Delivery on Saturday (for national product codes only) |
| Chronopost Object TypeRequired | Select | Nature of the shipment contents declared to Chronopost: documents or merchandise. Example: GoodsDocumentGoods |
Capability notes
Behavior that follows from CHRONOPOST's capabilities. Read these before you go live.