Add a AxiomX account

Required roles:
AdminAccount Manager
Updated November 3, 20263 min read MENAExpress axiomxgroup.com

This guide walks through setting up a AxiomX account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field AxiomX expects.

At a glance

Cross-border
Domestic only
Returns
Not supported
Shipping rates
Not supported
Document upload
Not supported
Real-time status
Push · manual setup
Labels
PDF

Before you start

  • A AxiomX account in good standing, plus its API credentials. The required fields are listed in All AxiomX settings below.
  • Decide the account country and the default service and label format this account uses.
1

Open the carrier accounts page

In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.

Open settings

Go to Carrier Accounts

Add a new carrier account

2

Pick AxiomX

In the carrier picker, search for AxiomX and click Select. Carriyo creates a AxiomX account and opens the credential step.

Search for the carrier

3

Enter the basics

The first wizard page collects two fields:

Account name
A label that's meaningful to your team (e.g. AxiomX United Arab Emirates). Keep it short and unique.
Account country
The country this account ships from. Determines the routes and services available.

Fill in the account name and country.

  1. 1Account Name
  2. 2Account Country
4

Enter your AxiomX account details

Enter the required AxiomX account details, then click Next. Every field is documented in All AxiomX settings below, with examples and accepted values.

Enter bearer token.

  1. 1Bearer Token

Enter business unit.

  1. 1Business Unit
5

Configure the account

The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.

Go to the account page

View the account details

Set the default label format

Set up status callbacks

AxiomX sends shipment status by webhook, but it has to be registered on AxiomX's side. Copy the callback details from the account page and share them with your AxiomX contact. This is a one-time setup.

Share callback settings with your carrier

Merchant access

On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.

Add merchants to this carrier account

All AxiomX settings

Every field AxiomX exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.

Authentication

1 field

Account identifiers and API credentials used to connect to the carrier.

FieldTypeWhat to enter
Bearer TokenRequiredSecretAxiom X (FarEye Connect) Bearer token sent as the Authorization header on every request.
Example: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx…

Account Details

1 field

Account-level configuration and defaults applied to shipments.

FieldTypeWhat to enter
Business UnitRequiredTextFarEye business-unit identifier for this account. Required, and differs between test and live environments.
Example: 69ce15475f38e9001cc2b9af

Services

5 fields
FieldTypeWhat to enter
Service TypeOptionalSelectDefault Axiom X service type sent on every consignment. Defaults to Standard when left unset.
Example: Standard (Default)
StandardExpress
Merchant Order TypeOptionalSelectMerchant order type sent to Axiom X as additional information on every consignment.
Example: If left empty then no order type is sent
Same DayNext Day1-4 HoursOnce a Week
Task TypeOptionalSelectWhich legs Axiom X runs for the consignment. Pickup and Delivery when Axiom X collects the shipment and delivers it straight to the end customer; Delivery when the shipment is inbounded at the Axiom X warehouse in between. Left empty, Axiom X applies its own default.
Example: Delivery
Pickup and DeliveryDelivery
Package TypeOptionalSelectDefault package type sent for every parcel. Defaults to Box when left unset.
Example: Box (Default)
BoxBagAmbient
Label FormatOptionalSelectFormat of the shipping label returned by Axiom X. Defaults to PDF when left unset.
Example: PDF (Default)
PDFZPL

Reference Mappings

1 field

Map Carriyo fields to the reference values the carrier expects.

FieldTypeWhat to enter
Consignment NumberOptionalSelectWhich Carriyo reference is sent to Axiom X as the consignment number (should be unique). Defaults to the shipment reference when left unset.
Example: Shipment Reference (Default)
Order ReferenceShipment ReferenceAlternamr Reference

Capability notes

Behavior that follows from AxiomX's capabilities. Read these before you go live.

Real-time tracking · webhook setup needed
Shipment events (shipped, in_transit, delivered…) arrive by webhook, but AxiomX has to register it on their side. Share the callback details from the account page with your AxiomX contact (see step 5) — a one-time setup.
No rate API
Carrier Shipping Rates has no effect here. Attach a costing profile to set the shipment cost.
Domestic only
Books domestic routes only. For cross-border lanes, assign a carrier with international coverage in your network profile.

Next steps

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