Add a Amazon Shipping account
This guide walks through setting up a Amazon Shipping account in the Carriyo Dashboard. It covers the required roles, the credentials to collect, and every field Amazon Shipping expects.
At a glance
Before you start
- A Amazon Shipping account in good standing, plus its API credentials. The required fields are listed in All Amazon Shipping settings below.
- Decide the account country and the default service and label format this account uses.
Open the carrier accounts page
In the Carriyo Dashboard, open Settings in the left sidebar. Under Carrier Management, choose Carrier Accounts, then click the + add icon to start a new account.
Open settings
Go to Carrier Accounts
Add a new carrier account
Pick Amazon Shipping
In the carrier picker, search for Amazon Shipping and click Select. Carriyo creates a Amazon Shipping account and opens the credential step.
Search for the carrier
Enter the basics
The first wizard page collects two fields:
- Account name
- A label that's meaningful to your team (e.g.
Amazon Shipping your country). Keep it short and unique. - Account country
- The country this account ships from. Determines the routes and services available.
Fill in the account name and country.
- 1Account Name
- 2Account Country
Enter your Amazon Shipping account details
Enter the required Amazon Shipping account details, then click Next. Every field is documented in All Amazon Shipping settings below, with examples and accepted values.
Fill in the Amazon Shipping account details.
- 1Client ID
- 2Client Secret
- 3Refresh Token
Fill in the Amazon Shipping account details.
- 1Marketplace
- 2EU Marketplace Country
- 3Business ID
- 4Service ID
Configure the account
The new account opens on its detail page. General settings work the same way for every carrier: the Active toggle, default label and service, and currency. See Add a carrier account for the full reference to these shared settings — default label, merchant access, going live, and common mistakes.
Go to the account page
View the account details
Set the default label format
Merchant access
On multi-merchant tenants, restrict the account to specific merchants via the Permissions tab, then Save.
Add merchants to this carrier account
All Amazon Shipping settings
Every field Amazon Shipping exposes in the carrier account, grouped by section. Carriyo stores secrets encrypted and never shows them after saving.
Authentication
3 fieldsAccount identifiers and API credentials used to connect to the carrier.
| Field | Type | What to enter |
|---|---|---|
| Client IDRequired | Text | LWA client ID from your Amazon Shipping developer application (Seller/Developer Central). Example: amzn1.application-oa2-client.8f1… |
| Client SecretRequired | Secret | LWA client secret paired with the Client ID from your Amazon Shipping developer application. Example: amzn1.oa2-cs.v1.68149e2246b08b37… |
| Refresh TokenRequired | Secret | LWA refresh token obtained when authorising the application against your Amazon account. Example: Atzr|IwEBIJ3kF9nQ2pXvR7sT1uW8yZ0… |
Account Details
4 fieldsAccount-level configuration and defaults applied to shipments.
| Field | Type | What to enter |
|---|---|---|
| MarketplaceRequired | Select | Select the Amazon region your account belongs to; this determines which SP-API endpoint is used. Example: EU (UK, FR, IT, ES) Marketplace EU (UK, FR, IT, ES) MarketplaceUS Marketplace |
| EU Marketplace CountryRequired | Select | Select your specific country within the EU marketplace; sets the LWA authentication endpoint used. Example: United Kingdom United KingdomFranceItalySpain |
| Business IDRequired | Secret | Amazon Shipping business ID, sent as the x-amzn-shipping-business-id header. Example: AmazonShipping_UK |
| Service IDRequired | Select | Select the Amazon Shipping service used to rate and create your shipments. Example: ON Amazon UK - Amazon Shipping Two-Day Tracked Amazon Shipping One-Day Tracked (UK)ON Amazon UK - Amazon Shipping Two-Day TrackedON Amazon UK - Amazon Shipping Standard TrackedOFF Amazon UK - Amazon Shipping One DayOFF Amazon UK - Amazon Shipping Two DayON Amazon IT - Spedizione nazionale expressa |
Label
3 fieldsFormat and size of the shipping label returned by Amazon Shipping.
| Field | Type | What to enter |
|---|---|---|
| Label SizeOptional | Select | Select the label dimensions returned by Amazon Shipping. Example: 4 x 6 4 x 64 x 86 x 4A4100 x 150 |
| Label FormatOptional | Select | Select the file format for the label: PDF for standard printers or ZPL for thermal label printers. Example: PDFPDFZPL |
| Label DPIOptional | Text | Print resolution applied to ZPL labels. Example: 300300 |
Reference Mappings
1 fieldMap Carriyo fields to the reference values the carrier expects.
| Field | Type | What to enter |
|---|---|---|
| Amazon Shipping Order ReferenceOptional | Select | Choose which Carriyo reference (order or shipment) is sent as the Amazon Shipping order reference. Order ReferenceShipment Reference |
Capability notes
Behavior that follows from Amazon Shipping's capabilities. Read these before you go live.
shipped, in_transit, delivered…) arrive by webhook, but Amazon Shipping has to register it on their side. Share the callback details from the account page with your Amazon Shipping contact (see step 5) — a one-time setup.