create_return_request

Updated May 21, 20261 min read

Create a return request via POST /returns/requests. This tool does not support image upload; items whose return reason requires images will fail downstream.

Parameters

NameTypeRequiredDescription
itemsarrayYes—
merchantstringYes—
partner_order_referencestringYes—
tenantIdstringYes—
carriyo_metadataarrayNo—
channelstringNo—
collectionobjectNo—
customer_commentstringNo—
email_or_phonestringNo—
pickupobjectNo—
refund_methodstringNo—

Example agent prompt

"Create a new return request."

create_return_request(
  tenantId="…",
  merchant="acme",
  partner_order_reference=…,
  items=…
)